Sprinkler Service Technician
Encore Fire Protection, Covington, LA, United States
At Encore Fire Protection, we are proud to be the east coast's largest full‑service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.
Our goal is to deliver a superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission is to be the best fire protection company the industry has ever seen.
The Opportunity
As a Sprinkler Service Technician at Encore, you will be a key part of making sure our customers’ fire sprinkler systems are ready when they are needed most. You will inspect, test, service, and troubleshoot wet, dry, pre‑action, and deluge systems, focusing on reliability, compliance, and clear communication. This is a field‑based role with a mix of planned service, repairs, and occasional emergency calls.
It is a strong fit for technicians who take pride in their craft, enjoy solving problems on active job sites, and want to work on a team that values professionalism, technical expertise, and continuous learning.
Key Responsibilities
Service, test, inspect, and troubleshoot both basic and complex fire sprinkler systems.
Perform routine maintenance and repairs with accuracy, efficiency, and attention to detail.
Identify issues where systems are not working properly or not meeting current code requirements and recommend necessary fixes or upgrades.
Work with contractors, building maintenance staff, and internal office teams to schedule and complete service calls.
Document findings, recommendations, and repairs in line with company expectations and NFPA standards.
Participate in on‑call rotations and respond to emergency service requests when needed.
Follow all safety procedures and represent Encore in a professional manner on every job site.
What You Bring To The Table
High school diploma or GED required; technical or industry‑related experience preferred.
Working knowledge of fire sprinkler systems, their components, and common tools used to service them.
Familiarity with NFPA codes and general fire protection standards.
Ability to read and understand blueprints and system drawings.
Strong communication and documentation skills for use with customers and internal teams.
Ability to lift up to 50 pounds and work at heights of 30 feet or more.
Valid driver’s license and willingness to travel within the assigned territory.
Experience operating lifts and an understanding of OSHA safety practices.
Professional, team‑oriented mindset and a consistent focus on doing the job safely and correctly.
What Makes You Stand Out
Three or more years of experience inspecting, servicing, or repairing fire sprinkler systems.
NICET certification in water‑based systems inspection, testing, or layout.
Experience handling both routine inspections and more complex repair work.
Known for catching issues early, explaining them clearly to customers, and following through until they are resolved.
Beyond the Paycheck
Competitive pay: hourly rate based on experience with performance‑based bonus opportunities.
Tuition assistance: paid tuition for fire protection‑related schooling needed to obtain licensing.
Purpose‑driven work environment: culture that values results and empowers impact.
Swag: high‑quality company swag and attire, at least twice a year.
People‑focused culture: space to share ideas and shape a growing company.
Tools for success: access to leading‑edge web‑based productivity tools.
Health and wellness: comprehensive medical, dental, and vision coverage.
Retirement planning: Fidelity 401(k) plan with company match.
Life insurance: company‑paid life insurance policy of $50,000.
EEO Statement
Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
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Our goal is to deliver a superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission is to be the best fire protection company the industry has ever seen.
The Opportunity
As a Sprinkler Service Technician at Encore, you will be a key part of making sure our customers’ fire sprinkler systems are ready when they are needed most. You will inspect, test, service, and troubleshoot wet, dry, pre‑action, and deluge systems, focusing on reliability, compliance, and clear communication. This is a field‑based role with a mix of planned service, repairs, and occasional emergency calls.
It is a strong fit for technicians who take pride in their craft, enjoy solving problems on active job sites, and want to work on a team that values professionalism, technical expertise, and continuous learning.
Key Responsibilities
Service, test, inspect, and troubleshoot both basic and complex fire sprinkler systems.
Perform routine maintenance and repairs with accuracy, efficiency, and attention to detail.
Identify issues where systems are not working properly or not meeting current code requirements and recommend necessary fixes or upgrades.
Work with contractors, building maintenance staff, and internal office teams to schedule and complete service calls.
Document findings, recommendations, and repairs in line with company expectations and NFPA standards.
Participate in on‑call rotations and respond to emergency service requests when needed.
Follow all safety procedures and represent Encore in a professional manner on every job site.
What You Bring To The Table
High school diploma or GED required; technical or industry‑related experience preferred.
Working knowledge of fire sprinkler systems, their components, and common tools used to service them.
Familiarity with NFPA codes and general fire protection standards.
Ability to read and understand blueprints and system drawings.
Strong communication and documentation skills for use with customers and internal teams.
Ability to lift up to 50 pounds and work at heights of 30 feet or more.
Valid driver’s license and willingness to travel within the assigned territory.
Experience operating lifts and an understanding of OSHA safety practices.
Professional, team‑oriented mindset and a consistent focus on doing the job safely and correctly.
What Makes You Stand Out
Three or more years of experience inspecting, servicing, or repairing fire sprinkler systems.
NICET certification in water‑based systems inspection, testing, or layout.
Experience handling both routine inspections and more complex repair work.
Known for catching issues early, explaining them clearly to customers, and following through until they are resolved.
Beyond the Paycheck
Competitive pay: hourly rate based on experience with performance‑based bonus opportunities.
Tuition assistance: paid tuition for fire protection‑related schooling needed to obtain licensing.
Purpose‑driven work environment: culture that values results and empowers impact.
Swag: high‑quality company swag and attire, at least twice a year.
People‑focused culture: space to share ideas and shape a growing company.
Tools for success: access to leading‑edge web‑based productivity tools.
Health and wellness: comprehensive medical, dental, and vision coverage.
Retirement planning: Fidelity 401(k) plan with company match.
Life insurance: company‑paid life insurance policy of $50,000.
EEO Statement
Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
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