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Support Engineer

Spectraforce Technologies, Vacaville, CA, United States


Overview
Support Engineer

— 12 Months, Rocklin/ Vacaville, CA (Onsite)

Notes: Local candidates only; Onsite role - in office full time; Client laptop will be provided; Equipment required: personal cellphone, dual monitors, docking station, mouse and keyboard.

Top Qualifications

0-1 years' experience working with computer or information systems

0-1 years of work experience supporting testing and troubleshooting on EMS systems, SCADA front ends, communications, and supporting applications

Degree and Skills

Bachelor of Science degree in Electrical Engineering, Control Systems Engineering, Computer Engineering, or equivalent experience

Strong technical and analytical skills

Excellent written and verbal communication skills, ability to take initiative

Experience with MS Professional Office Suite (Excel, Access, Word, Visio)

Responsibilities

Create, configure, and maintain displays for end users. Regularly update displays to ensure alignment with the EMS models, end user requests, and field conditions.

Manage displays for all EMS and Training Simulator applications.

Provide hardware and technology support for end users.

Provide backup support to maintain Operating diagrams

Provide EMS team initiative and project support related to project requirements, documentation, implementation, or other aspects as directed by EMS Leadership.

Support vendor coordination as directed by EMS Leadership.

Participate in weekly team calls to plan work and resolve issues

Will perform display work, but might be involved in SCADA modeling, troubleshooting of SCADA communications, SCADA controls.

May perform testing and troubleshooting on EMS systems, including SCADA model, SCADA front ends, communications, and supporting applications.

Perform UI changes as necessary to support SCADA point to point testing.

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