Field Service Representative/Engineer
Mission Technologies, a division of HII, Syracuse, NY, United States
Requisition Number: 28218
Required Travel: 26 - 50%
Employment Type: Full Time/Salaried/Exempt
Anticipated Salary Range: $74,681.00 - $135,000.00
Security Clearance: Ability to Obtain
Level of Experience: Mid
This opportunity resides with
Warfare Systems (WS) , a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.
Leadership Mindset at HII – Mission Technologies
Know & Grow Your People – Commit to learning and supporting team success.
Build Relationships – Communicate openly, collaborate well, and build trust.
Take Ownership – Deliver on commitments and take pride in your work.
Customer First – Focus on the mission and those we serve.
Shape the Future – Bring ideas, curiosity, and continuous improvement.
Act with Urgency – Take initiative and follow through with purpose.
Job Description
HII-Mission Technologies is hiring a mission-focused Field Service/Support Representative (FSR) to support electromagnetic warfare (EW) systems across integration events, training exercises, and operational deployments. You’ll be our forward technical face: integrating Electromagnetic Warfare sensors, training users, operating systems in the field, troubleshooting complex RF issues, and keeping fleets mission‑ready. This role is onsite in Syracuse, NY with approximately 25% - 50% travel (CONUS/OCONUS as needed). U.S. citizenship and the ability to obtain a DoD Secret clearance are required (active Secret preferred).
Essential Job Responsibilities
Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on‑site representative to customer's organization.
Minimum Qualifications
5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
3‑8+ years in RF/EW, avionics, SIGINT/ESM/ECM/EA, EW test or field maintenance; or equivalent military maintainer background.
Proficiency with RF test equipment (spectrum analyzer, signal generator, VNA), basic bench tools, and diagnostic software.
Comfort with Linux/Windows for loading mission data, drivers, and scripts; basic IP networking (switching, VLANs, DHCP, routing).
Strong technical writing and customer‑facing communication; able to teach/brief diverse audiences.
Travel ~25% - 50%, including ranges/ships/airfields and occasional austere environments; valid passport and driver’s license.
Self‑motivated and driven desire to succeed with minimal direction.
Ability to:
Work both in a team and individually.
Multi‑task and work well under pressure.
Lift 50 lbs, work on flightline/shipboard or tactical platforms, and comply with site safety requirements.
Obtain Secret Clearance.
Preferred Requirements
Prior FSR or fielding experience with DoD customers.
Familiarity with EW mission threads (ESM/EA, radar warning, countermeasures), EWIR/mission data loads, and MIL‑STD‑461/810 environmental/EMI practices.
Experience with COMSEC/crypto handling and key management; compliance with program and service policy.
Exposure to PM EW&C / PM TCE (Army), NAVAIR / Navy PMA programs, or USAF EW platforms (e.g., DEWS/Compass Call).
Scripting for data capture/analysis (Python/Bash), basic SATCOM/RF datalinks, and instrumentation control (SCPI/USB/LAN).
Train‑the‑Trainer, CompTIA Security+ (DoD 8570 IAT II) or ability to obtain within 6 months.
Active Secret Clearance.
Benefits
Competitive benefits such as best‑in‑class medical, dental and vision plan choices; wellness resources; employee assistance programs; savings plan options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post‑secondary education scholarships. Bonus or other non‑recurrent compensation may be offered for qualified positions and will be addressed by the recruiter.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status or any other basis protected by federal, state, or local law.
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Required Travel: 26 - 50%
Employment Type: Full Time/Salaried/Exempt
Anticipated Salary Range: $74,681.00 - $135,000.00
Security Clearance: Ability to Obtain
Level of Experience: Mid
This opportunity resides with
Warfare Systems (WS) , a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.
Leadership Mindset at HII – Mission Technologies
Know & Grow Your People – Commit to learning and supporting team success.
Build Relationships – Communicate openly, collaborate well, and build trust.
Take Ownership – Deliver on commitments and take pride in your work.
Customer First – Focus on the mission and those we serve.
Shape the Future – Bring ideas, curiosity, and continuous improvement.
Act with Urgency – Take initiative and follow through with purpose.
Job Description
HII-Mission Technologies is hiring a mission-focused Field Service/Support Representative (FSR) to support electromagnetic warfare (EW) systems across integration events, training exercises, and operational deployments. You’ll be our forward technical face: integrating Electromagnetic Warfare sensors, training users, operating systems in the field, troubleshooting complex RF issues, and keeping fleets mission‑ready. This role is onsite in Syracuse, NY with approximately 25% - 50% travel (CONUS/OCONUS as needed). U.S. citizenship and the ability to obtain a DoD Secret clearance are required (active Secret preferred).
Essential Job Responsibilities
Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on‑site representative to customer's organization.
Minimum Qualifications
5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
3‑8+ years in RF/EW, avionics, SIGINT/ESM/ECM/EA, EW test or field maintenance; or equivalent military maintainer background.
Proficiency with RF test equipment (spectrum analyzer, signal generator, VNA), basic bench tools, and diagnostic software.
Comfort with Linux/Windows for loading mission data, drivers, and scripts; basic IP networking (switching, VLANs, DHCP, routing).
Strong technical writing and customer‑facing communication; able to teach/brief diverse audiences.
Travel ~25% - 50%, including ranges/ships/airfields and occasional austere environments; valid passport and driver’s license.
Self‑motivated and driven desire to succeed with minimal direction.
Ability to:
Work both in a team and individually.
Multi‑task and work well under pressure.
Lift 50 lbs, work on flightline/shipboard or tactical platforms, and comply with site safety requirements.
Obtain Secret Clearance.
Preferred Requirements
Prior FSR or fielding experience with DoD customers.
Familiarity with EW mission threads (ESM/EA, radar warning, countermeasures), EWIR/mission data loads, and MIL‑STD‑461/810 environmental/EMI practices.
Experience with COMSEC/crypto handling and key management; compliance with program and service policy.
Exposure to PM EW&C / PM TCE (Army), NAVAIR / Navy PMA programs, or USAF EW platforms (e.g., DEWS/Compass Call).
Scripting for data capture/analysis (Python/Bash), basic SATCOM/RF datalinks, and instrumentation control (SCPI/USB/LAN).
Train‑the‑Trainer, CompTIA Security+ (DoD 8570 IAT II) or ability to obtain within 6 months.
Active Secret Clearance.
Benefits
Competitive benefits such as best‑in‑class medical, dental and vision plan choices; wellness resources; employee assistance programs; savings plan options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post‑secondary education scholarships. Bonus or other non‑recurrent compensation may be offered for qualified positions and will be addressed by the recruiter.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status or any other basis protected by federal, state, or local law.
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