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Ophthalmic Surgical Scheduler

Yale New Haven Health, Madison, CT, United States


Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Surgical Scheduler is responsible for scheduling surgeries for Physicians and Advanced Practice Clinicians and ensures all registration and insurance authorization processes are followed prior to and following all surgeries. Serves as a liaison between patient and medical staff. Advises patients of surgical and financial preoperative requirements. Coordinates and schedules appointments for surgeries and procedures at the clinic, ambulatory surgery centre or hospital.

EEO/AA/Disability/Veteran

Responsibilities

Pre-Operative Tasks

Contacts patients to schedule surgical procedures in a courteous and professional manner

Coordinates surgical procedures with Hospital Operating Rooms or Surgical Centers

Verifies receipt of medical and/or cardiac clearance

Post-Operative Follow Up Care

Schedules follow-up appointments

Maintain HIPAA requirements

All other duties as assigned

May assist and/or perform chaperone duties for patient medical procedures as needed.

Qualifications
Education

High school diploma or general education degree (GED) required

Experience

Two (2) to three (3) years' work experience in a hospital /physician office with emphasis on registration, surgical scheduling, medical billing and all aspects of medical insurance and eligibility requirements required.

Licensure

N/A

Special Skills

Strong Computer Skills required, specific proficiency with Microsoft Office, EPIC or other EMR platform Excellent interpersonal skills Strong working knowledge of medical insurance terminology, current CPT and ICD-10 codes Skilled in intricacies of surgical scheduling, medical billing and insurance procedures Ability to work independently and as a team Practices high reliability, strong time management skills, exceptional organizational and coordination ability and exhibits the YNHHS Standards of Professional Behavior Excellent verbal and written communication skills Detail oriented; ability to multi-task and use problem solving skills

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