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OD Coordinator

VisionWorks, Collierville, TN, United States


The Role
Visionworks OD Coordinator is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. The OD Coordinator assists with the training and scheduling of OD Techs. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The OD Coordinator guides the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.

Pay Type: Full Time
Pay Range: $12.50 - $14/hr

Responsibilities

Maintain complete and accurate patient records before conducting preliminary testing.

Introduce patient to OD and provide OD with important patient information.

Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.

Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Count the Optometrist's daily revenue and prepare for deposit.

Prepare the Technician work schedules to meet patient/Doctor demand.

Qualifications

Related customer or patient experience preferred, but not necessary.

HS diploma, GED or equivalent related job experience.

Benefits

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awardsMedical, Dental for Full Timers

And more!

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

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