Order Fulfillment Coordinator
Greenworks, Morganton, NC, United States
Position Summary
The Order Fulfillment Coordinator supports the company by processing order items through order fulfillment. The ideal candidate for this position is focused, cognizant of time management, and detail oriented. The position is located in Morganton, NC.
Key Responsibilities
Uses the warehouse management system to facilitate orders in accordance with company guidelines.
Guarantee that orders are properly recorded in WMS and work with the warehouse to ensure accurate shipment processing while meeting shipping requirements.
Coordinate freight quotations and prepare bill of ladings.
Utilize systems to track and update orders.
Prioritize same-day orders.
Review and analyze backorder report to ensure order completion.
Provide backup support to shipping & receiving colleagues to pack and ship packages as needed.
Update internal customer service ticketing system daily.
Troubleshoot and solve problems related to order fulfillment.
Be skilled at computer data entry and have a strong attention to detail and accuracy.
Work independently but seek help with issues when needed.
Be a team player willing to step in and help others during high order volume.
Courtly and possess a customer-first attitude when working with our customer over the phone to resolve issues.
Experience Required
Strong computer and attention to detail.
Excellent organizational and time management skills.
A demonstrated willingness for continual learning and skill development.
Demonstrated effective teamwork and interpersonal skills, including willingness to receive direction from supervisors or teammates.
Education and Experience
High school education or equivalent is required for this position.
Compensation and Benefits
Health, dental, and vision coverage.
Assistance with fertility treatment and adoption.
401(k) company match plan.
Paid sick, personal, and vacation time.
Visa Sponsorship Statement
Greenworks will not offer sponsorship for employment-based visa status (including, but not limited to, H-1B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship to continue to work legally in the United States.
EEO Statement
Greenworks is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
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The Order Fulfillment Coordinator supports the company by processing order items through order fulfillment. The ideal candidate for this position is focused, cognizant of time management, and detail oriented. The position is located in Morganton, NC.
Key Responsibilities
Uses the warehouse management system to facilitate orders in accordance with company guidelines.
Guarantee that orders are properly recorded in WMS and work with the warehouse to ensure accurate shipment processing while meeting shipping requirements.
Coordinate freight quotations and prepare bill of ladings.
Utilize systems to track and update orders.
Prioritize same-day orders.
Review and analyze backorder report to ensure order completion.
Provide backup support to shipping & receiving colleagues to pack and ship packages as needed.
Update internal customer service ticketing system daily.
Troubleshoot and solve problems related to order fulfillment.
Be skilled at computer data entry and have a strong attention to detail and accuracy.
Work independently but seek help with issues when needed.
Be a team player willing to step in and help others during high order volume.
Courtly and possess a customer-first attitude when working with our customer over the phone to resolve issues.
Experience Required
Strong computer and attention to detail.
Excellent organizational and time management skills.
A demonstrated willingness for continual learning and skill development.
Demonstrated effective teamwork and interpersonal skills, including willingness to receive direction from supervisors or teammates.
Education and Experience
High school education or equivalent is required for this position.
Compensation and Benefits
Health, dental, and vision coverage.
Assistance with fertility treatment and adoption.
401(k) company match plan.
Paid sick, personal, and vacation time.
Visa Sponsorship Statement
Greenworks will not offer sponsorship for employment-based visa status (including, but not limited to, H-1B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship to continue to work legally in the United States.
EEO Statement
Greenworks is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
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