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Spa Coordinator/Key Holder

The Woodhouse Spa-Indianapolis, Carmel, IN, United States


Do you have a passion for hospitality, luxury service, and creating an exceptional guest experience? The Woodhouse Day Spa is seeking a warm, polished, and dependable

Key Holder / Spa Coordinator

to join our front desk team.

This role is perfect for someone who thrives in a fast-paced environment, loves serving others, and takes pride in delivering a calm, elevated, and welcoming experience for every guest.

Company Description
The Woodhouse Day Spa operates four modern luxury spas in Indiana. Owned by a dedicated husband-and-wife team, the spa offers over 35 therapeutic and wellness-focused services, providing affordable luxury to guests seeking relaxation and rejuvenation. With a mission to create memorable experiences for guests and foster an unparalleled work environment, The Woodhouse is proud of its team, which currently consists of over 150 servant-hearted individuals driving our success.

Responsibilities

Welcome guests with warmth, professionalism, and confidence

Deliver a seamless check-in and check-out experience

Open and/or close the spa as a trusted key holder

Support daily front desk operations and guest flow

Assist with appointment booking, confirmations, and schedule management

Recommend enhancements, retail products, and future bookings

Help maintain a calm, organized, and luxury-focused front desk environment

Support spa leadership in upholding service standards and team accountability

Address guest needs with grace, urgency, and problem-solving skills

What We’re Looking For

Experience in hospitality, spa, salon, luxury retail, or front desk service preferred

Strong communication and guest service skills

Professional, polished, and friendly presence

Dependable, organized, and detail-oriented

Comfortable multitasking in a busy environment

Sales-minded with the ability to recommend retail and promote rebooking

Leadership qualities with the ability to take initiative and support the team

Flexible availability, including evenings, weekends, and holidays as needed

Why Join The Woodhouse?

Work in a beautiful, modern luxury spa environment

Be part of a supportive and professional team culture

Opportunity for growth and leadership development

Help create meaningful experiences for guests seeking relaxation and wellness

If you love hospitality, thrive on creating memorable guest experiences, and want to be part of a team that values excellence, we would love to hear from you.

Apply today and join The Woodhouse Day Spa team - send resume to

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