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Installation Technician

AT&T, Maryville, TN, United States


Location
This position is for Knoxville, Maryville, Sevierville, TN Locations.

Job Overview
Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state‑of‑the‑art technology. You’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day.

Our Installation Technicians earn between $17.26 and $31.00 an hour. Our average starting salary is $35,906 per year. Not to mention all the other amazing rewards that working at AT&T offers.

Responsibilities
As an Installation Technician, you’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high‑speed broadband, Wi‑Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a Wi‑Fi network, one thing is true—no two days will be the same.

Qualifications

Work a flexible schedule, including evenings and weekends

Possess a valid state driver’s license

Lift and move up to 60 lbs — some of our ladders weigh 50-60 lbs

Weigh less than 325 lbs, required for ladder safety

At times work in small spaces or aloft (up to 28 ft.)

Be available for overtime, emergency call outs and holiday work

Identify wire and cable colors

Qualify on pre‑employment assessment

Benefits

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Working Hours
Weekly Hours: 40

Time Type: Regular

Equal Employment Opportunity
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

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