Income Maintenance Caseworker - Bedford County Assistance Office
Commonwealth Of Pennsylvania, Phila, PA, United States
Salary:
$51,971.00 - $79,062.00 Annually
Location:
Bedford County, PA
Job Type:
Civil Service Permanent Full-Time
Job Number:
CS-2026-48414-44720
Department:
Department of Human Services
Division:
HS Bedford CAO Hdq
Opening Date:
04/27/2026
Closing Date:
5/10/2026 11:59 PM Eastern
Job Code:
44720
Position Number:
Multiple positions may be filled from this posting.
Union:
SEIU Local 668
Bargaining Unit:
F4
Pay Group:
ST06
Bureau / Division Code:
00210005
Bureau / Division:
Office of Income Maintenance / Bedford County Assistance Office
Worksite Address:
150 North Street, Bedford, Pennsylvania 15522
Contact Name:
Laurie Hoffman
Contact Email:
lauhoffman@pa.gov
THE POSITION
If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you. The employee in the Income Maintenance Caseworker position is responsible and accountable for determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers, as well as any additional programs the Department of Human Services administers for applicants/recipients in accordance with state regulations.
DESCRIPTION OF WORK
After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. Major duties include determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers, as well as any additional programs the department administers for applicants/recipients in accordance with state regulations. In order to accomplish these duties, you will interview customers either over the phone or in person; review, interpret, and correctly apply policy; data enter information into an automated eligibility determination system, as well as perform manual calculations; type clear and thorough case comments about client circumstances and changes. All work must be completed within deadlines in accordance with federal and state policy. Complying with regimented policies and procedures, as well as staying current with major changes impacting on knowledge and skill is essential. Job duties are carried out under the general supervision of an Income Maintenance Casework Supervisor.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information
Full‑time employment, 37.5 hours per week
Work hours are 8:30 AM to 5:00 PM, Monday – Friday, with a 60‑minute lunch. This may change based on operational needs.
Overtime and travel as operationally necessary
Telework:
This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. To telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Bedford, PA. The ability to telework is subject to change at any time.
Salary:
Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $51,971.00 (before taxes).
After selection, communication regarding this position will be provided via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
A bachelor’s degree; or
Any equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
Hiring preference for this vacancy may be given to candidates who live within Bedford County. If no eligible candidates who live within Bedford County apply, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.
Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
You must pass a background investigation.
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint‑based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.
How to Apply
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS)
711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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$51,971.00 - $79,062.00 Annually
Location:
Bedford County, PA
Job Type:
Civil Service Permanent Full-Time
Job Number:
CS-2026-48414-44720
Department:
Department of Human Services
Division:
HS Bedford CAO Hdq
Opening Date:
04/27/2026
Closing Date:
5/10/2026 11:59 PM Eastern
Job Code:
44720
Position Number:
Multiple positions may be filled from this posting.
Union:
SEIU Local 668
Bargaining Unit:
F4
Pay Group:
ST06
Bureau / Division Code:
00210005
Bureau / Division:
Office of Income Maintenance / Bedford County Assistance Office
Worksite Address:
150 North Street, Bedford, Pennsylvania 15522
Contact Name:
Laurie Hoffman
Contact Email:
lauhoffman@pa.gov
THE POSITION
If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you. The employee in the Income Maintenance Caseworker position is responsible and accountable for determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers, as well as any additional programs the Department of Human Services administers for applicants/recipients in accordance with state regulations.
DESCRIPTION OF WORK
After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. Major duties include determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers, as well as any additional programs the department administers for applicants/recipients in accordance with state regulations. In order to accomplish these duties, you will interview customers either over the phone or in person; review, interpret, and correctly apply policy; data enter information into an automated eligibility determination system, as well as perform manual calculations; type clear and thorough case comments about client circumstances and changes. All work must be completed within deadlines in accordance with federal and state policy. Complying with regimented policies and procedures, as well as staying current with major changes impacting on knowledge and skill is essential. Job duties are carried out under the general supervision of an Income Maintenance Casework Supervisor.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information
Full‑time employment, 37.5 hours per week
Work hours are 8:30 AM to 5:00 PM, Monday – Friday, with a 60‑minute lunch. This may change based on operational needs.
Overtime and travel as operationally necessary
Telework:
This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. To telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Bedford, PA. The ability to telework is subject to change at any time.
Salary:
Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $51,971.00 (before taxes).
After selection, communication regarding this position will be provided via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
A bachelor’s degree; or
Any equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
Hiring preference for this vacancy may be given to candidates who live within Bedford County. If no eligible candidates who live within Bedford County apply, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.
Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
You must pass a background investigation.
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint‑based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.
How to Apply
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS)
711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
#J-18808-Ljbffr