Receptionist
Western Express, Nashville, TN, United States
Job Title
Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.
Duties and Responsibilities
Greet and assist visitors, clients, and vendors in a courteous and professional manner
Manage incoming calls, screen and direct them promptly to the appropriate personnel or department
Provide switchboard coverage and maintain accurate call logs
Schedule appointments and meetings related to freight pickups, deliveries, and internal operations
Receive and distribute incoming mail and packages, ensuring timely delivery to relevant staff
Assist with scanning, filing, and processing freight documentation
Provide backup support to Customer Service Representatives during their absence
Maintain a clean and organized reception area and ensure office supplies are stocked
Perform other related administrative tasks and support team projects as needed
Skills and Qualifications
High school diploma or equivalent required
Proven experience in receptionist or front desk roles, preferably in transportation or logistics
Proficient in Microsoft Office Suite (Outlook, Word, Excel)
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional and friendly demeanor with strong interpersonal skills
Ability to work independently and as part of a team in a fast-paced environment
Detail-oriented with a focus on accuracy and efficiency
Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.
I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.
Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.
Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.
Duties and Responsibilities
Greet and assist visitors, clients, and vendors in a courteous and professional manner
Manage incoming calls, screen and direct them promptly to the appropriate personnel or department
Provide switchboard coverage and maintain accurate call logs
Schedule appointments and meetings related to freight pickups, deliveries, and internal operations
Receive and distribute incoming mail and packages, ensuring timely delivery to relevant staff
Assist with scanning, filing, and processing freight documentation
Provide backup support to Customer Service Representatives during their absence
Maintain a clean and organized reception area and ensure office supplies are stocked
Perform other related administrative tasks and support team projects as needed
Skills and Qualifications
High school diploma or equivalent required
Proven experience in receptionist or front desk roles, preferably in transportation or logistics
Proficient in Microsoft Office Suite (Outlook, Word, Excel)
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional and friendly demeanor with strong interpersonal skills
Ability to work independently and as part of a team in a fast-paced environment
Detail-oriented with a focus on accuracy and efficiency
Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.
I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.
Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.