Team Lead

The Team Lead is a high-level leadership position responsible for managing day-to-day restaurant operations, driving strategic growth, and ensuring that the restaurant’s mission aligns with Chick-fil-A’s core values and standards. They’rethe face of Chick-fil-A, embodying the mission statement ofWinning Hearts Everyday. This role involves managing a team, optimizing business performance, and fostering a positive, productive workplace culture. This role ensures that Chick-fil-A’s high standards for quality, efficiency, and service are met. A Team Lead is one who consistently demonstrates our core values (Integrity, Grit and Servant's Heart) and embraces the Chick-fil-A culture. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. A Team Lead’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leads lead by example and set the tone that others will follow.
Position Type:
Full-time
Our Benefits Include:
A fun and challenging work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Competitive pay
Health benefits ($450 medical, $25 dental, $25 vision)
Reimbursement for Scholarship (Education assistance $350 per semester)
Up to $100 transportation
Up to $2500 CFA Scholarship
Paid Time Off
Travel opportunities
Uniform allowance
Participate in bonus plan (performance based)
Growth opportunities for leadership and mentorship
Meal allowance
401K and 401K matching
Life insurance
Team Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken
Qualifications and Requirements:
Prior experience as a General Manager or District Manager
Guest Focus
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Ability to lead and encourage others
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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