Hotel Front Desk Night Auditor - PT
Dossier Hotel Portland, Portland, OR, United States
Night Auditor
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities
Provide exceptional service to all hotel guests during their stay
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Perform additional bookkeeping, administrative, and accounting procedures as required
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Qualifications
High school diploma or equivalent required; some college preferred
Proficiency with computers is required; experience with reservation and accounting software is desired
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Great communications and excellent customer service skills are required
Overnight shift; requires flexible hours
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities
Provide exceptional service to all hotel guests during their stay
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Perform additional bookkeeping, administrative, and accounting procedures as required
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Qualifications
High school diploma or equivalent required; some college preferred
Proficiency with computers is required; experience with reservation and accounting software is desired
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Great communications and excellent customer service skills are required
Overnight shift; requires flexible hours