Tech Factory Quality
Dreyer's Grand Ice Cream, Bakersfield, CA, United States
The QA Technician’s primary responsibilities will include raw material/ finished product testing, monitoring and verification of in-process inspections. Performs a variety of standard microbial, chemical, analytical, and physical or sensory testing. Responsibilities will also include maintaining logs and records associated with job function (e.g. non-conforming materials, corrective action log, extended run logs, environmental results logs, finished product microbial logs etc.).
Job Description
Role
Comply and execute the company Quality Policy on all required Good Manufacturing Practices (GMP), quality and food safety requirements.
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in plant to “ready to eat” quality standards are met.
Escalate quality or food safety findings or incidents to management. Communication of information to peers, cross-functional team and management.
Supports quality Improvement initiatives (e.g. first time right, product defect reduction) within the factory.
Activities
Verifies QA checks, HTST charts and paperwork are completed across all lines of the factory. Performs checks as verification when necessary.
Front line support for operations, respond timely to issues on the factory floor, collect all pertinent information and elevate to QA team/supervision (through Q-Alerts)
Help support line inspections after sanitation when necessary. Table inspections when needed.
Place "Out of specification" material and/or product on quality hold in JDE system. Communicate quality holds with relevant production and quality personnel.
Support the execution of GMPs throughout the manufacturing plant and follow safety rules and procedures.
Perform other duties as assigned.
Perform Line Quality Auditor duties as defined by Quality Supervisor and includes line specific GMP Audits, DMAs, and other checks.
Train MOPs, KOPs, warehouse personnel, and Mix Makers on HACCP checks when needed.
Support warehouse with pallet, trailer inspection and sensory of materials.
Pick up retention as defined by the standard.
Release pallets in JDE for RDC, warehouse and release MT on QA hold when safe to release.
Attend production meeting to report any QA findings and offer support.
Measurable Outcomes
CPMU reduction
Respect of GMP and distribution of the “lesson learnt “
Reduction of pallets on holds
Reduction of food safety incidents
Being on the shop floor making ice-cream
Levels of Responsibility
Review QA checks across lines and factory
Communicate out of specification results to line management and quality management
Inspection of lines after sanitation activities as needed by production
Behavioral Attributes
Adaptable – adjust approach to match varied task requirements; adjust behavior to others’ styles; change priorities to meet changing demands; adjust quickly to new responsibilities and tasks.
Communication – presents ideas optimally, actively listens and works across functional boundaries.
Teamwork/Cooperation – effectively working within and outside the formal line of authority.
In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.
The position involves frequent exposure to nuts and other potential allergens.
Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.
The pay scale for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The pay scale disclosed below has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between $56,457 and $65,540.1 per year.
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Job Description
Role
Comply and execute the company Quality Policy on all required Good Manufacturing Practices (GMP), quality and food safety requirements.
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in plant to “ready to eat” quality standards are met.
Escalate quality or food safety findings or incidents to management. Communication of information to peers, cross-functional team and management.
Supports quality Improvement initiatives (e.g. first time right, product defect reduction) within the factory.
Activities
Verifies QA checks, HTST charts and paperwork are completed across all lines of the factory. Performs checks as verification when necessary.
Front line support for operations, respond timely to issues on the factory floor, collect all pertinent information and elevate to QA team/supervision (through Q-Alerts)
Help support line inspections after sanitation when necessary. Table inspections when needed.
Place "Out of specification" material and/or product on quality hold in JDE system. Communicate quality holds with relevant production and quality personnel.
Support the execution of GMPs throughout the manufacturing plant and follow safety rules and procedures.
Perform other duties as assigned.
Perform Line Quality Auditor duties as defined by Quality Supervisor and includes line specific GMP Audits, DMAs, and other checks.
Train MOPs, KOPs, warehouse personnel, and Mix Makers on HACCP checks when needed.
Support warehouse with pallet, trailer inspection and sensory of materials.
Pick up retention as defined by the standard.
Release pallets in JDE for RDC, warehouse and release MT on QA hold when safe to release.
Attend production meeting to report any QA findings and offer support.
Measurable Outcomes
CPMU reduction
Respect of GMP and distribution of the “lesson learnt “
Reduction of pallets on holds
Reduction of food safety incidents
Being on the shop floor making ice-cream
Levels of Responsibility
Review QA checks across lines and factory
Communicate out of specification results to line management and quality management
Inspection of lines after sanitation activities as needed by production
Behavioral Attributes
Adaptable – adjust approach to match varied task requirements; adjust behavior to others’ styles; change priorities to meet changing demands; adjust quickly to new responsibilities and tasks.
Communication – presents ideas optimally, actively listens and works across functional boundaries.
Teamwork/Cooperation – effectively working within and outside the formal line of authority.
In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.
The position involves frequent exposure to nuts and other potential allergens.
Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.
The pay scale for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The pay scale disclosed below has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between $56,457 and $65,540.1 per year.
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