Security Officer 1 - Dispatcher
Commonwealth University-Mansfield, Lock Haven, PA, United States
Security Officer 1 - Dispatcher
For full consideration, applications must be received by April 26, 2026. Finalists for this position must communicate well and successfully complete an interview process. Completing this search is contingent upon available funding.
Posting Number - S367
Classification Title - Security Officer 1
Working Title - Security Officer 1 - Dispatcher
Department - Police LH
Home Campus - Lock Haven
City - Lock Haven
State - Pennsylvania
Zip Code - 17745
Bargaining Unit - POA
Work Location - Home Campus
Position Type - Staff
Temporary/ Permanent - Permanent
Full-time/ Part-time - Full-Time
Benefits - The Pennsylvania State System of Higher Education provides a comprehensive package of employer benefits to eligible employees and their enrolled dependent(s), which include: medical and prescription drug benefits. Generous retirement plans, two options: Alternative Retirement Plan (ARP) State Employees' Retirement System (SERS) Tuition benefits for employees and dependents. Paid time off. Employer-paid dental and vision benefits. Employer-paid life insurance. Voluntary insurances and additional retirement programs. Specific benefits may vary based upon university, employee group and/or collective bargaining unit. Visit: http://www.passhe.edu/inside/HR/syshr/healthcare/Pages/Summary-of-Benefits.aspx for additional information regarding benefits. To be eligible for most benefits, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time hours.
Start Time - Various
End Time - Various
Hours Per Week - 40 hours per week (only for select POA, SPFPA, AFSCME and OPEIU positions)
Days Worked (Check all that apply) - Varies
Salary - $36,533.00/annual in accordance with the POA CBA
Anticipated Start Date - ASAP
Anticipated End Date - N/A
Position Summary Information
Position Purpose - The Security Officer (Dispatcher) is responsible for ensuring that police and security information is properly disseminated according to police department protocol; obtaining and relaying information; and assessing incident reports and other information to determine trends. The incumbent logs security and police information and via telephone or radio relays data to University Police officers and staff as needed. Due to the 24/7 nature of this position, overtime is an essential function with the requirement to work on short notice. This position is considered an essential personnel position.
Description of Duties - Use a wide range of radio and telephone communication skills, interact with Police Officers, students, staff, visitors and the general public using a variety of interpersonal skills. Dispatch radio communications with Police Officers as necessary and in accordance to established procedures. Monitor, respond, and reset fire and security alarms. Monitor and operate security camera equipment. Monitor police and security officers' activity via two-way radio and provide support as needed. Receive and log information concerning all monitored activities and maintain relevant files. Issue parking permits, and respond to questions pertaining to parking issues. Perform other security officer work as needed. Utilize computer program to obtain vehicle and vehicle operator information. Log and issue keys to various personnel. Process parking tickets. Assign and log battery booster and other police equipment. Call police and security officers for overtime assignments as needed and contact other campus personnel (tradesmen, custodians, etc.) to make emergency repairs or remove snow/debris, etc. Provide administrative assistance to sign in and check out personal weapons brought to the office by students, staff, and visitors. Perform traffic control duties. Perform event security duties. Interact with walk-in customers. Adheres to Lock Haven University Police Department Rules, Regulations and Procedures.
Minimum Requirements Profile - Valid Pennsylvania Motor Vehicle Operators License
Preferred Qualifications - Possession of high school diploma or equivalent. Willingness to perform traffic control and event security duties
Applicant Rating Criteria - Possession of High School degree or equivalent Experience performing traffic control/parking enforcement and event security duties. Previous 911 dispatcher work experience Experience in public safety/security related work Experience using electronic communication devices Working in an office setting/clerical duties
Knowledge, Skills & Abilities - Ability to learn and adapt to police protocol and procedures Excellent telephone, two-way radio and communication skills Ability to operate computers and familiarity with various computer programs Incumbent must be familiar with or readily trained to understand police jargon
Essential Functions - Sitting 80%; walking 10%; standing 10% Working indoors 95% and outdoors 5% Frequent lifting of objects weighing less than 5 pounds Occasional lifting of objects weighing 25 pounds. Reaching for objects at, above and below should Occasionally twisting at waist, and stretching to reach objects Writing skills in preparing and organizing documents Sensory skills, i.e. visual, hearing, and speaking Keyboard skill The 24/7 nature of this position justifies overtime with the requirement to work on short notice.
Posting Detail Information
Open Date mm-dd-yyyy - 04/21/2026
Close Date mm-dd-yyyy
Open Until Filled - Yes
Special Instructions to Applicants - For full consideration, applications must be received by April 26, 2026. Finalists for this position must communicate well and successfully complete an interview process. Completing this search is contingent upon available funding.
Background Clearances - Offers of employment are conditional, pending successful completion of the background clearances mandated by Act 153 of 2014 and Board of Governors Policy 2014-01-A: Protection of Minors. In order to qualify for a provisional appointment, the Applicant Acknowledgement Consent Form, Provisional Hire Form, Pennsylvania State Police and Justifacts portion of the clearance process must be successfully completed prior to your start date. The remaining PA Child Abuse History Clearance and FBI Clearance must be successfully completed and returned as soon as possible within the first 90 days of employment.
Diversity Statement - At Commonwealth University we recognize our responsibility to continuously support a living, learning, and working environment that values the diverse contributions from all members of our campus community. Our commitment to diversity, equity and inclusion enriches our campus community and is instrumental to our institutional success. Commonwealth University strives to cultivate a campus climate that allows all members to embrace diversity, equity and inclusion as we achieve success both in and out of the classroom, in our work responsibilities, and in our professional lives beyond Commonwealth University. We uphold our commitment to DEI by: Actively supporting and promoting the intellectual and personal growth of our students, inside and outside of the classroom. Providing workshops, trainings, programs designed to broaden the knowledge and understanding of diversity, equity and inclusion within our campus community. Ensuring that all learning and living environments throughout our campus are welcoming and capable of serving all individuals.
Title IX/Clery - The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act. The University also complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act, as amended by the Violence Against Women Act (VAWA). Title IX prohibits retaliation for asserting or otherwise participating in claims of sex discrimination. VAWA imposes additional duties on universities and colleges to investigate and respond to reports of sexual assault, stalking, and dating or domestic violence, and to publish policies and procedures related to the way these reports are handled. The University has designated the Title IX Coordinator (Jennifer Raup, Elwell Hall, ORL, 570-389-4808, jraup@commonwealthu.edu or titleixcoord@commonwealthu.edu), to coordinate the University's compliance with Title IX and VAWA and to respond to reports of violations. The University has directed the Police Department to coordinate the University's compliance with the VAWA-related Clery reporting requirements.
For full consideration, applications must be received by April 26, 2026. Finalists for this position must communicate well and successfully complete an interview process. Completing this search is contingent upon available funding.
Posting Number - S367
Classification Title - Security Officer 1
Working Title - Security Officer 1 - Dispatcher
Department - Police LH
Home Campus - Lock Haven
City - Lock Haven
State - Pennsylvania
Zip Code - 17745
Bargaining Unit - POA
Work Location - Home Campus
Position Type - Staff
Temporary/ Permanent - Permanent
Full-time/ Part-time - Full-Time
Benefits - The Pennsylvania State System of Higher Education provides a comprehensive package of employer benefits to eligible employees and their enrolled dependent(s), which include: medical and prescription drug benefits. Generous retirement plans, two options: Alternative Retirement Plan (ARP) State Employees' Retirement System (SERS) Tuition benefits for employees and dependents. Paid time off. Employer-paid dental and vision benefits. Employer-paid life insurance. Voluntary insurances and additional retirement programs. Specific benefits may vary based upon university, employee group and/or collective bargaining unit. Visit: http://www.passhe.edu/inside/HR/syshr/healthcare/Pages/Summary-of-Benefits.aspx for additional information regarding benefits. To be eligible for most benefits, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time hours.
Start Time - Various
End Time - Various
Hours Per Week - 40 hours per week (only for select POA, SPFPA, AFSCME and OPEIU positions)
Days Worked (Check all that apply) - Varies
Salary - $36,533.00/annual in accordance with the POA CBA
Anticipated Start Date - ASAP
Anticipated End Date - N/A
Position Summary Information
Position Purpose - The Security Officer (Dispatcher) is responsible for ensuring that police and security information is properly disseminated according to police department protocol; obtaining and relaying information; and assessing incident reports and other information to determine trends. The incumbent logs security and police information and via telephone or radio relays data to University Police officers and staff as needed. Due to the 24/7 nature of this position, overtime is an essential function with the requirement to work on short notice. This position is considered an essential personnel position.
Description of Duties - Use a wide range of radio and telephone communication skills, interact with Police Officers, students, staff, visitors and the general public using a variety of interpersonal skills. Dispatch radio communications with Police Officers as necessary and in accordance to established procedures. Monitor, respond, and reset fire and security alarms. Monitor and operate security camera equipment. Monitor police and security officers' activity via two-way radio and provide support as needed. Receive and log information concerning all monitored activities and maintain relevant files. Issue parking permits, and respond to questions pertaining to parking issues. Perform other security officer work as needed. Utilize computer program to obtain vehicle and vehicle operator information. Log and issue keys to various personnel. Process parking tickets. Assign and log battery booster and other police equipment. Call police and security officers for overtime assignments as needed and contact other campus personnel (tradesmen, custodians, etc.) to make emergency repairs or remove snow/debris, etc. Provide administrative assistance to sign in and check out personal weapons brought to the office by students, staff, and visitors. Perform traffic control duties. Perform event security duties. Interact with walk-in customers. Adheres to Lock Haven University Police Department Rules, Regulations and Procedures.
Minimum Requirements Profile - Valid Pennsylvania Motor Vehicle Operators License
Preferred Qualifications - Possession of high school diploma or equivalent. Willingness to perform traffic control and event security duties
Applicant Rating Criteria - Possession of High School degree or equivalent Experience performing traffic control/parking enforcement and event security duties. Previous 911 dispatcher work experience Experience in public safety/security related work Experience using electronic communication devices Working in an office setting/clerical duties
Knowledge, Skills & Abilities - Ability to learn and adapt to police protocol and procedures Excellent telephone, two-way radio and communication skills Ability to operate computers and familiarity with various computer programs Incumbent must be familiar with or readily trained to understand police jargon
Essential Functions - Sitting 80%; walking 10%; standing 10% Working indoors 95% and outdoors 5% Frequent lifting of objects weighing less than 5 pounds Occasional lifting of objects weighing 25 pounds. Reaching for objects at, above and below should Occasionally twisting at waist, and stretching to reach objects Writing skills in preparing and organizing documents Sensory skills, i.e. visual, hearing, and speaking Keyboard skill The 24/7 nature of this position justifies overtime with the requirement to work on short notice.
Posting Detail Information
Open Date mm-dd-yyyy - 04/21/2026
Close Date mm-dd-yyyy
Open Until Filled - Yes
Special Instructions to Applicants - For full consideration, applications must be received by April 26, 2026. Finalists for this position must communicate well and successfully complete an interview process. Completing this search is contingent upon available funding.
Background Clearances - Offers of employment are conditional, pending successful completion of the background clearances mandated by Act 153 of 2014 and Board of Governors Policy 2014-01-A: Protection of Minors. In order to qualify for a provisional appointment, the Applicant Acknowledgement Consent Form, Provisional Hire Form, Pennsylvania State Police and Justifacts portion of the clearance process must be successfully completed prior to your start date. The remaining PA Child Abuse History Clearance and FBI Clearance must be successfully completed and returned as soon as possible within the first 90 days of employment.
Diversity Statement - At Commonwealth University we recognize our responsibility to continuously support a living, learning, and working environment that values the diverse contributions from all members of our campus community. Our commitment to diversity, equity and inclusion enriches our campus community and is instrumental to our institutional success. Commonwealth University strives to cultivate a campus climate that allows all members to embrace diversity, equity and inclusion as we achieve success both in and out of the classroom, in our work responsibilities, and in our professional lives beyond Commonwealth University. We uphold our commitment to DEI by: Actively supporting and promoting the intellectual and personal growth of our students, inside and outside of the classroom. Providing workshops, trainings, programs designed to broaden the knowledge and understanding of diversity, equity and inclusion within our campus community. Ensuring that all learning and living environments throughout our campus are welcoming and capable of serving all individuals.
Title IX/Clery - The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act. The University also complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act, as amended by the Violence Against Women Act (VAWA). Title IX prohibits retaliation for asserting or otherwise participating in claims of sex discrimination. VAWA imposes additional duties on universities and colleges to investigate and respond to reports of sexual assault, stalking, and dating or domestic violence, and to publish policies and procedures related to the way these reports are handled. The University has designated the Title IX Coordinator (Jennifer Raup, Elwell Hall, ORL, 570-389-4808, jraup@commonwealthu.edu or titleixcoord@commonwealthu.edu), to coordinate the University's compliance with Title IX and VAWA and to respond to reports of violations. The University has directed the Police Department to coordinate the University's compliance with the VAWA-related Clery reporting requirements.