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Surgery Scheduler

The Surgery Scheduler schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the office. The Surgery Scheduler reviews pre-op tests required, medications, allergies, and medical history with patient. Understands insurances and manages pre-certifications required for obtaining benefits. The Surgery Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Scheduler will multitask and handle obstacles with outstanding customer service skills.

Responsibilities

Responsibilities include but are not limited to:

Schedules office, surgery centers and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
Pre-authorizes surgeries through insurance companies and schedules procedures at the designated facility and accurately enters information into the scheduling system.
Maintains a surgical log for statistical analysis.
Provides pre-surgical packets to patients confirming date and pre-operative instructions.
Responsible for coordinating with the surgical facilities for any special equipment or personnel needed for the surgery.
Ensures all pre-operative labs are ordered, tracked for completion and scanned correctly into the patient's electronic medical record.
Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
Responsible for auditing the automated phone system each day to ensure the call information has been correctly changed and the phone call schedules changed if necessary.
Verifies and re-verifies scheduling for accuracy before schedules are published.
Interfaces with appropriate surgery center and hospital staff to ensure a cohesive working relationship in providing patient care services.
Must treat our patients and our referring physicians with the utmost courtesy and respect whether in person or on the phone.
Maintains patient confidentiality.
Performs other position related duties as assigned.
Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.

Knowledge | Skills | Abilities

Knowledge in healthcare systems operations such as EMR.
Knowledge of database management.
Knowledge of medical terminology, healthcare coding systems, and clinics functions.
Knowledge of governmental regulations and compliance requirements.
Knowledge of Medicare, Medicaid, managed care, and other third-party payer's guidelines.
Delivers exceptional patient service throughout all interactions.
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail.
Customer-oriented with ability to remain calm in difficult situations.
Display exceptional customer service skills.
Delivers exceptional patient service throughout all interactions.
Skill in using computer programs and applications including Microsoft Office.
Ability to build relationships with patients and display empathy and compassion to patients.
Ability to work independently and manage deadlines.
Ability to work with other team members and patients in a courteous and cooperative manner.
Complies with HIPAA regulations for patient confidentiality.
Complies with all health and safety policies of the organization.
Customer-oriented with ability to remain calm in difficult situations.

Education Requirements

High School Diploma or equivalent required.

Experience Requirements

Minimum of one year scheduling experience in a surgery center and/or medical office setting.

Required Travel

Physical Demands

Carrying Weight Frequency

1-25 lbs. Frequent from 34% to 66%

26-50 lbs. Occasionally from 2% to 33%

Pushing/Pulling Frequency

1-25 lbs. Seldom, up to 2%

100 + lbs. Seldom, up to 2%

Lifting - Height, Weight Frequency

Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs. Seldom: up to 2%

","shortDescription","

Surgery Scheduler

The Surgery Scheduler schedules and preauthorizes surgeries and specialized procedures for the physician/medical prac...","promoted","title","Surgery Scheduler","duration","Full Time","experienceLevel","","displayThumbnail","location","locations",[64],"id",["B","3522249145"],"displayHeadline","Work at Advanced Urology Institute","category","displayPublishedAt","3 days ago","displayUrl","/jobs/3522249145-surgery-scheduler","shortTitle","shortLocation","Tallahassee, FL, United States","searchCompanyPath","/jobs?keyword=Advanced+Urology+Institute","searchLocationPath","/jobs?location=Tallahassee%2C+FL%2C+United+States","searchTitlePath","/jobs?keyword=Surgery+Scheduler",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},"country","United States","city","Tallahassee","formatted","Tallahassee, FL, United States, 32318","state","FL","postal_code","32318",["D",1777456800000],"Health First Shared Services","Surgical Scheduler

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: providing exceptional administrative support to the assigned department, providers and patients. The Surgical Scheduler must schedule office based and hospital procedures consistent with the patient's diagnosis and procedure request. Also requires excellent customer service skills in interfacing with internal and external customers. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding appointments, cancellations, and delays.
Primary Accountabilities
Quality/No Harm:
Schedule pre-operative and post-operative appointments.
Within scope of practice, may order appropriate pre-operative labs and required testing entering into the Electronic Medical Record.
Schedule surgical procedures at multiple ORs.
Coordinate surgical assistance and arranges for surgical equipment representatives to be available and present for procedures.
Ensure that H & Ps (history & physical exams) are sent to appropriate facility.
Update physician calendars with surgical schedule as changes are required.
Order/schedule diagnostic testing as appropriate and enter into EMR.
Ensure pre-operative clearance is obtained.
Complete disability paperwork for surgical patients.
Enters surgical charges into financial system for accurate invoicing.
Stewardship:
Greets patients in the ambulatory setting, ensuring a positive customer experience.
Answers multi-line telephones handling both internal and external calls. Responds to phone messages within the HFMG standard return call period.
Answer or triage patient questions associated with the surgery schedule, procedures, preparation or after-care.
Make outward-bound call to patients having outpatient procedures, the day after surgery to check on their status and to answer any questions.
Customer Experience:
Communicate with physician office/registration staff regarding documentation concerns related to medical necessity/post discharge queries as necessary to clarify documentation/coding related issues.
Respond and relay documentation/coding issues/concerns from and to Health First departments and physician's offices.
Work Experience
Minimum three (3) years' experience in ambulatory healthcare environment performing administrative duties.
Knowledge of medical terminology.
Knowledge of CPT and ICD-10 codes
Preferred Qualifications:
Certification: Certified Medical Assistant/Registered Medical Assistant.
Preferred (1) year experience in a surgery scheduling role.
Mental Demands:
Requires decisive judgment and the ability to work with minimal supervision.
Requires the ability to use critical thinking skills and formulate logical decisions to apply clinical coding guidelines to health record documentation.
Ability to read and comprehend instructions, correspondence, memos, and electronic mail (English).
Must be detail and accuracy oriented.
Benefits
About Health First
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule: Full-Time
Shift Times: 8:00am-5:00pm
Paygrade: 27
","Surgical Scheduler

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: providing exceptional admini...","Surgery Scheduler Ambulatory - Ortho Surgery Spine",[89],["B","3529424095"],"Work at Health First Shared Services","1 days ago","/jobs/3529424095-surgery-scheduler-ambulatory-ortho-surgery-spine","Melbourne, FL, United States","/jobs?keyword=Health+First+Shared+Services","/jobs?location=Melbourne%2C+FL%2C+United+States","/jobs?keyword=Surgery+Scheduler+Ambulatory+-+Ortho+Surgery+Spine",{"_65":66,"_67":90,"_69":91,"_71":72,"_73":92},"Melbourne","Melbourne, FL, United States, 32935","32935",["D",1777554000000],"Northwest Specialty Hospital","Documentation Specialist (Part-Time) - Axis Spine Center

Northwest Specialty Hospital is seeking a part-time detail-oriented Documentation Specialist to join our Axis Spine Team!
We need someone with a professional demeanor who can work well under stress, provide great customer service to our patients, and is able to multitask!
Under the supervision of the Practice Manager, the Documentation Specialist will facilitate referrals from our Family Medicine providers to other hospital providers, specialists, and outside facilities. This position is responsible for partnering with multiple insurance companies for authorizations, ensuring referrals are maintained in a timely manner, and sent to the appropriate provider. The Documentation Specialist will assist patients in the coordination of care and provide details to patients regarding the status of their referral to outside providers. Answer incoming calls and redirects as needed in a friendly, timely, and professional manner.
Qualifications and Preferred Experience:
Knowledge of basic computer programs such as the Microsoft Office Suite
Computer skills in utilizing word processing, integrated EMR database, and other functions
Ability to type at least 40 words per minute
Ability to relate and work effectively with others
Demonstrates excellent written and verbal communication skills
Prior experience in a healthcare setting is required
About Northwest Specialty Hospital:
Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package!
Some of our amazing perks and benefits offered to employees are:
Company-sponsored events such as sporting events, BBQs, and holiday parties
Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
Tuition reimbursement
Growth opportunities, ongoing education, training, and leadership courses
A generous 401K retirement plan
A variety of discounts throughout the hospital and community are available to employees
Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
Culture that promotes and supports work/life balance
Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
","Documentation Specialist (Part-Time) - Axis Spine Center

Northwest Specialty Hospital is seeking a part-time detail-oriented Documentation...","DOCUMENTATION SPECIALIST (PART-TIME) - AXIS SPINE CENTER",[107],["B","3536311806"],"Work at Northwest Specialty Hospital","12 hours ago","/jobs/3536311806-documentation-specialist-part-time-axis-spine-center","Post Falls, ID, United States","/jobs?keyword=Northwest+Specialty+Hospital","/jobs?location=Post+Falls%2C+ID%2C+United+States","/jobs?keyword=DOCUMENTATION+SPECIALIST+%28PART-TIME%29+-+AXIS+SPINE+CENTER",{"_65":66,"_67":108,"_69":109,"_71":110,"_73":111},"Post Falls","Post Falls, ID, United States, 83854","ID","83854",["D",1777330800000],"EyeCare Partners","A leading eye care provider in Lexington, KY, is seeking a Surgery Scheduler. This role is crucial for scheduling office-based and hospital procedures, ensuring a seamless patient experience. Ideal candidates will possess strong organizational and customer service skills along with proficiency in scheduling software. Responsibilities include scheduling procedures and tests, confirming patient appointments, and communicating with medical staff. Join a dynamic team dedicated to enhancing patient care in a supportive environment.
#J-18808-Ljbffr
","A leading eye care provider in Lexington, KY, is seeking a Surgery Scheduler. This role is crucial for scheduling office-based and hospital procedu...","Ophthalmology Surgery Scheduler & Coordinator",[125],["B","3523172352"],"Work at EyeCare Partners","/jobs/3523172352-ophthalmology-surgery-scheduler-coordinator","Lexington, KY, United States","/jobs?keyword=EyeCare+Partners","/jobs?location=Lexington%2C+KY%2C+United+States","/jobs?keyword=Ophthalmology+Surgery+Scheduler+%26+Coordinator",{"_65":66,"_67":126,"_69":127,"_71":128,"_73":129},"Lexington","Lexington, KY, United States, 40598","KY","40598",["D",1777377600000],"Patient Care Coordinator - Axis Spine Clinic

Job Category: Administrative-Clerical Requisition Number: PATIE037638
Full-Time On-site Post Falls, ID 83854, USA
Description

Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Patient Care Coordinator to join our Axis Spine Team!
We need someone with a professional demeanor, can work well under stress situations, will provide great customer service to our patients, and is able to multitask!
In this role, you will be responsible for performing a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned.
Qualifications and Preferred Experience:
Knowledge of basic computer programs such as Microsoft Office Suite
Ability to type at least 40 words per minute
Ability to relate and work effectively with others
Demonstrates excellent written and verbal communication skills
Strong Customer service background
Prior clerical or medical office experience preferred
About Northwest Specialty Hospital:
Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package!
Some of our amazing perks and benefits offered to employees are:
Company-sponsored events such as sporting events, BBQs, and holiday parties
Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
Tuition reimbursement
Growth opportunities, ongoing education, training, and leadership courses
A generous 401K retirement plan
A variety of discounts throughout the hospital and community are available to employees
Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
Culture that promotes and supports work/life balance
Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
","Patient Care Coordinator - Axis Spine Clinic

Job Category: Administrative-Clerical Requisition Number: PATIE037638
Full-Time On-site P...","PATIENT CARE COORDINATOR - AXIS SPINE CLINIC",[139],["B","3522825106"],"2 days ago","/jobs/3522825106-patient-care-coordinator-axis-spine-clinic","/jobs?keyword=PATIENT+CARE+COORDINATOR+-+AXIS+SPINE+CLINIC",{"_65":66,"_67":108,"_69":109,"_71":110,"_73":111},8752,"name","Newsday Media Group","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/351727.GIF","slug","newsday-media-group","

Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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","descriptionText","SCHEDULING COORDINATOR - AXIS SPINE CLINIC Surgery Partners Northwest Specialty Hospital is seeking a detail-oriented, customer-service-focused Scheduler to join our Axis Spine Team! The Scheduling Coordinator is responsible for scheduling appointments for patients, managing assigned providers' schedules, ver Coordinator, Scheduling, Hospital, Customer Service, Healthcare, Patient, Medical","Northwest Specialty Hospital is seeking a detail-oriented, customer-service-focused Scheduler to join our Axis Spine Team! The Scheduling Coordinat...",[194],"Surgery Partners","salaryMin","salaryMax","salaryDescription","url","https://us.thebigjobsite.com/redirectfeedjob?jobid=0F07C42300F60ADBA158F849CD292931&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=553C2A91780484CE5DDED852C4EB12F9","companyDescription","companyWebsite","Work at Surgery Partners","isManualPosted","costPerClick",0.15,"/jobs/3536319771-scheduling-coordinator-axis-spine-clinic","fullUrl","https://www.mediabistro.com/jobs/3536319771-scheduling-coordinator-axis-spine-clinic","strippedDescription","Northwest Specialty Hospital is seeking a detail-oriented, customer-service-focused Scheduler to join our Axis Spine Team! 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