Dispatcher
All American Barricades Corp, Fort Lauderdale, FL, United States
Job Title
Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
Using telephones, two-way radios or text messages to contact employees or emergency personnel
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules, ordering labor, making sure proper equipment is available for drivers to use
Preparing work orders for crew or receiving work orders from work crews
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
Complete work tickets for drivers on a daily basis
Ensure all work tickets are returned and filled out properly
All orders requested via email are to be sent a response with confirmation
Answer all emails in a timely manner
Match all tickets with labor tickets and verify against driver log
Notify customer immediately of any missing equipment
Call Power Company Foreman's to confirm jobs for following day/week
Make all tickets for following day and put in drivers box outside
Inform workers of type and location of work to be performed and dispatch workers to job
Respond to emergency issues pertaining to jobs in a timely manner, coordinating with the GM (may fall outside of regular business hours)
Company reserves the rights to add or change duties at any time
Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
Using telephones, two-way radios or text messages to contact employees or emergency personnel
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules, ordering labor, making sure proper equipment is available for drivers to use
Preparing work orders for crew or receiving work orders from work crews
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
Complete work tickets for drivers on a daily basis
Ensure all work tickets are returned and filled out properly
All orders requested via email are to be sent a response with confirmation
Answer all emails in a timely manner
Match all tickets with labor tickets and verify against driver log
Notify customer immediately of any missing equipment
Call Power Company Foreman's to confirm jobs for following day/week
Make all tickets for following day and put in drivers box outside
Inform workers of type and location of work to be performed and dispatch workers to job
Respond to emergency issues pertaining to jobs in a timely manner, coordinating with the GM (may fall outside of regular business hours)
Company reserves the rights to add or change duties at any time