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Surgery Scheduler

The Surgery Scheduler schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the office. The Surgery Scheduler reviews pre-op tests required, medications, allergies, and medical history with patient. Understands insurances and manages pre-certifications required for obtaining benefits. The Surgery Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Scheduler will multitask and handle obstacles with outstanding customer service skills.

Responsibilities

Responsibilities include but are not limited to:

Schedules office, surgery centers and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
Pre-authorizes surgeries through insurance companies and schedules procedures at the designated facility and accurately enters information into the scheduling system.
Maintains a surgical log for statistical analysis.
Provides pre-surgical packets to patients confirming date and pre-operative instructions.
Responsible for coordinating with the surgical facilities for any special equipment or personnel needed for the surgery.
Ensures all pre-operative labs are ordered, tracked for completion and scanned correctly into the patient's electronic medical record.
Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
Responsible for auditing the automated phone system each day to ensure the call information has been correctly changed and the phone call schedules changed if necessary.
Verifies and re-verifies scheduling for accuracy before schedules are published.
Interfaces with appropriate surgery center and hospital staff to ensure a cohesive working relationship in providing patient care services.
Must treat our patients and our referring physicians with the utmost courtesy and respect whether in person or on the phone.
Maintains patient confidentiality.
Performs other position related duties as assigned.
Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.

Knowledge | Skills | Abilities

Knowledge in healthcare systems operations such as EMR.
Knowledge of database management.
Knowledge of medical terminology, healthcare coding systems, and clinics functions.
Knowledge of governmental regulations and compliance requirements.
Knowledge of Medicare, Medicaid, managed care, and other third-party payer's guidelines.
Delivers exceptional patient service throughout all interactions.
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail.
Customer-oriented with ability to remain calm in difficult situations.
Display exceptional customer service skills.
Delivers exceptional patient service throughout all interactions.
Skill in using computer programs and applications including Microsoft Office.
Ability to build relationships with patients and display empathy and compassion to patients.
Ability to work independently and manage deadlines.
Ability to work with other team members and patients in a courteous and cooperative manner.
Complies with HIPAA regulations for patient confidentiality.
Complies with all health and safety policies of the organization.
Customer-oriented with ability to remain calm in difficult situations.

Education Requirements

High School Diploma or equivalent required.

Experience Requirements

Minimum of one year scheduling experience in a surgery center and/or medical office setting.

Required Travel

Physical Demands

Carrying Weight Frequency

1-25 lbs. Frequent from 34% to 66%

26-50 lbs. Occasionally from 2% to 33%

Pushing/Pulling Frequency

1-25 lbs. Seldom, up to 2%

100 + lbs. Seldom, up to 2%

Lifting - Height, Weight Frequency

Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs. Seldom: up to 2%

","shortDescription","

Surgery Scheduler

The Surgery Scheduler schedules and preauthorizes surgeries and specialized procedures for the physician/medical prac...","promoted","title","Surgery Scheduler","duration","Full Time","experienceLevel","","displayThumbnail","location","locations",[64],"id",["B","3522249145"],"displayHeadline","Work at Advanced Urology Institute","category","displayPublishedAt","3 days ago","displayUrl","/jobs/3522249145-surgery-scheduler","shortTitle","shortLocation","Tallahassee, FL, United States","searchCompanyPath","/jobs?keyword=Advanced+Urology+Institute","searchLocationPath","/jobs?location=Tallahassee%2C+FL%2C+United+States","searchTitlePath","/jobs?keyword=Surgery+Scheduler",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},"country","United States","city","Tallahassee","formatted","Tallahassee, FL, United States, 32318","state","FL","postal_code","32318",["D",1777587358000],"Loma Linda University Faculty Medical Group","Loma Linda University Faculty Medical Group, Department of Orthopaedic Surgery, has an immediate need for a BE/BC Physician Assistant to join our team. The ideal candidate will be passionate about a teaching position in a collegial, faith-based environment. This position is outpatient and clinic based. The Physician Assistant will conduct pre and post-operation evaluations follow-ups with existing and new patient visits. We are a very busy practice with over 16 Orthopaedic surgeons, 4 Physician Assistants on staff and a total of 25 Orthopaedic Surgery residents in training. A resident is assigned to the oncology rotation. Most of the surgical care will be performed at the medical center and lesser cases at another facility, East Campus approximately a mile away. Compensation Benefits The compensation range listed is for starting base compensation only and is adjusted based upon years of experience and/or faculty rank: $110,000 - 160,000. This amount does not include variable compensation or extra productivity and is subject to the individual department compensation plans. More information on compensation is discussed with the departments during the recruitment process. Our benefits include: Generous Retirement Contribution Comprehensive Medical/Dental Coverage Competitive Vacation Sick Days CME Days and Funds Relocation Assistance (if applicable) Paid Malpractice Insurance Paid Life Insurance Loan Repayment/State Federal (If eligible) For more information on Loan Forgiveness, please click on the links below: Public Service Loan Forgiveness We are a California Employer - Please note that a California residency is required upon start date. This opportunity is not eligible for a Conrad 30 Waiver.

In Summary: The ideal candidate will be passionate about a teaching position in a collegial, faith-based environment . The Physician Assistant will conduct pre and post-operation evaluations follow-ups with existing and new patient visits . We are a very busy practice with over 16 Orthopaedic surgeons, 4 Physician Assistants on staff .

En Español: El candidato ideal será apasionado por un puesto docente en un entorno colegial, basado en la fe. Este puesto es ambulatorio y clínico. El Asistente Médico realizará seguimientos de evaluaciones pre- y postoperatorias con visitas a pacientes existentes y nuevos. Somos una práctica muy ocupada con más de 16 cirujanos ortopédicos, 4 asistentes médicos en el personal y un total de 25 residentes de cirugía ortopédica en capacitación. Un residente se asigna a la rotación oncológica. La mayoría de los cuidados quirúrgicos se llevarán a cabo en el centro médico y casos menores en otro área del campus oriental durante aproximadamente una milla de distancia. Nuestros beneficios incluyen: Contribución generosa a la jubilación Cobertura médica/dental integral Días de vacaciones competitivas enfermos Dias CME y fondos Asistencia en traslado (si corresponde) Seguro por negligencia pagado seguro de vida pago reembolso del préstamo de seguros de vida / Estado federal (Si es elegible) Para obtener más información sobre el perdón de préstamos, haga clic en los siguientes enlaces:","Loma Linda University Faculty Medical Group, Department of Orthopaedic Surgery, has an immediate need for a BE/BC Physician Assistant to join our t...","Orthopaedic Surgery Job at Loma Linda University Faculty Medical Group in San Be",[90],["B","3522145882"],"Work at Loma Linda University Faculty Medical Group","3 hours ago","/jobs/3522145882-orthopaedic-surgery-job-at-loma-linda-university-faculty-medical-group-in-san-be","Orthopaedic Surgery Job at Loma Linda University Faculty Medical ...","San Bernardino County, CA, United States","/jobs?keyword=Loma+Linda+University+Faculty+Medical+Group","/jobs?location=San+Bernardino+County%2C+CA%2C+United+States","/jobs?keyword=Orthopaedic+Surgery+Job+at+Loma+Linda+University+Faculty+Medical+...",{"_65":66,"_67":91,"_69":86,"_71":92},"San Bernardino County","CA",["D",1777280400000],"Anderson Orthopaedic Clinic","Job Title

Job Summary: Schedules patients for procedures and surgery and advises patients of surgical and financial preoperative requirements. Coordinates and schedules appointments for surgeries and procedures at the clinic, ambulatory surgery center or hospital.
Primary Job Responsibilities:
Coordinate and schedule surgeries and procedures and follow-up appointments as designated by physicians according to established policies and procedures.
Interact with patients', physicians and other staff within the clinic and at outside facilities providing accurate, timely and responsive information.
Coordinate processes and timing as required to meet physician and facility requirements.
Coordinate arrangements for surgical assistants, special equipment, and surgical materials.
Schedule diagnostic therapy and other treatments as requested.
Obtain authorization for surgery from patient's insurance company.
Provide patient with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
Submit patient clinical and financial information to facility assuring appropriate medical records release, if needed.
Answer and screen telephone calls in a courteous manner, and record messages for physician and other personnel.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient pre-payments as directed daily.
Provide information to patients regarding unpaid balances prior to procedure or surgery.
File records in appropriate sections of patient electronic or paper charts and keep patient charts in proper order.
Review financial and clinical paperwork to assure completion before the scheduled procedure or surgery date.
Maintain files and patient records in a confidential manner.
Perform other related duties as directed or assigned.
Requirements
Education: High school diploma or GED; associate's degree preferred.
Experience: Minimum of two years of administrative assistant experience in a medical office, including experience with insurance preauthorization and patient collections.
Other Requirements: NA
Performance Requirements:
Knowledge:
Knowledge of medical practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Knowledge of medical terminology.
Skills:
Skill in communicating effectively with physicians/clinicians about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.
Ability to analyze situations and respond appropriately.
Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.
Equipment Operated: Standard office equipment with emphasis on telephone and computer hardware/software.
Work Environment: Medical office or reception area. Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office.
Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with an Appointment Scheduler that mostly sedentary with some standing, walking, reaching. Daily and repetitive data entry may cause nerve problems unless ergonomic techniques are used. Periodic stress occurs from handling many calls and dealing with patient requests.
","Job Title

Job Summary: Schedules patients for procedures and surgery and advises patients of surgical and financial preoperative requireme...",[104],["B","3523375311"],"Work at Anderson Orthopaedic Clinic","/jobs/3523375311-surgery-scheduler","Silver Spring, MD, United States","/jobs?keyword=Anderson+Orthopaedic+Clinic","/jobs?location=Silver+Spring%2C+MD%2C+United+States",{"_65":66,"_67":105,"_69":106,"_71":107,"_73":108},"Silver Spring","Silver Spring, MD, United States, 20900","MD","20900",["D",1777557600000],"Naples Comprehensive Health - NCH","DEPARTMENT: 67223 - HSS1 Medical Group MSK Clinic

LOCATION: 11190 Health Park Blvd, Naples, FL, 34110

WORK TYPE: Full Time

WORK SCHEDULE: 8 Hour Day

Job Summary
The Patient Service Representative Scheduler HSS provides a vital link in the chain of Quality of Care; the PSR supports the clinic by serving as first point of contact to patients and completing all administrative tasks associated with scheduling, patient interaction, and insurance verification. The PSR Scheduler HSS is responsible for obtaining all information to ensure verification and authorization of services provided can be obtained. Scheduler duties will vary based on the business unit or office associated with the Scheduler role.

Essential Duties And Responsibilities

Other duties may be assigned.

Fulfills patient care responsibilities as assigned, which includes checking schedules and organizing patient flow.

Recognizing any changes in patient’s condition upon presentation in the office and conveys the changes to clinical team members or providers.

Collects patient history form upon intake, which includes current medications, allergies, symptoms, etc.

Obtains required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit.

Prioritizes all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record.

Accurately uses appropriate search methods (DOB, SSN, etc.) to ensure the correct patient is identified.

Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed.

Verifies patient registration profiles each time patient comes for a visit. Edits patient registration profiles when necessary.

Obtains all consents for treatment, including forms for the release of medical information and patient’s acceptance of financial responsibility for all services rendered, when applicable.

Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines.

Accurately and completely processes physician’s referrals and orders and enters the tests into the Electronic Medical Record (EMR); should be well versed with templates and ordering.

Maintains patient clinical forms (ie: prescriptions, laboratory requisitions, etc) for patient pick‑up.

Ensures respective patient medical record information, all collected forms, and photocopied documentation, are placed in the EMR in the proper location.

Schedules appropriate new and follow‑up medical/surgical appointments and radiological testing procedures for respective physician sites, based on the patient’s specific needs.

Announces scheduled and non‑scheduled (if appropriate) patients to the clinical staff.

Confirms and reminds patients of scheduled appointments in accordance with the clinic’s procedures.

Gives patients standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed.

Collects and deposits all required and mandatory insurance co‑payments and deductibles according to specific protocols (i.e.: time of service collection policy).

Monitors patient waiting time and relays information regarding delays to patients and family members.

Ensures benefits & eligibility has been verified for all scheduled patients.

Accurately enters charges for all services performed.

Accurately enters payment information for each payment collected.

Produces appropriate reports to reconcile charges and payments with data entered into EMR.

Prepares daily close report detailing reconciliation, prepares bank deposit & submits daily close report to accounting for reconciliation with bank.

Must be able to communicate with staff, supervisors, peers, and associates and maintain a positive working environment when manager is not present. Functions as a liaison between our physician’s office(s), referral physicians, and ancillary services and the patients.

Fields questions by both physicians and patients regarding codes, charges, etc. PSR understands when questions require further explanation by Practice Manager or Biller.

Education, Experience And Qualifications

Minimum of High School or GED required.

Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.

#J-18808-Ljbffr
","DEPARTMENT: 67223 - HSS1 Medical Group MSK Clinic

LOCATION: 11190 Health Park Blvd, Naples, FL, 34110

WORK TYPE: Full Time

UHC: GYN/OB - FMO Frnt Offc

Job Summary:

This position will exemplify the LLUHS Mission, Vision and Values to support and implement the Core Pillars of the Strategic Plan: World Class Distinction, Quality & Service Excellence, Teamwork & Synergy, Partnerships, and Leadership & Stewardship. The Surgery Scheduler is responsible for coordinating the scheduling of all surgical patients, verifying referrals and obtaining authorization for surgeries, tests, and outpatient clinic visits, data collections, documentation, and processing within appropriate time frames and functions.

Performs other duties as needed.

Education and Experience:

High school diploma or GED required. Minimum six months of customer service, general office or receptionist vocational training experience required. Knowledge of medical terminology required. Knowledgeable/trained in ICD and CPT coding preferred.

Knowledge and Skills:

Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications:

None

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
","Department:

UHC: GYN/OB - FMO Frnt Offc

Job Summary:

This position will exemplify the LLUHS Mission, Vision and Values t...",[139],["B","3530758764"],"Work at Loma Linda University Health","1 days ago","/jobs/3530758764-surgery-scheduler","Loma Linda, CA, United States","/jobs?keyword=Loma+Linda+University+Health","/jobs?location=Loma+Linda%2C+CA%2C+United+States",{"_65":66,"_67":140,"_69":141,"_71":92,"_73":142},"Loma Linda","Loma Linda, CA, United States, 92354","92354",1072,"name","Hearst Television","agency","logo","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Responsible for coordinating the scheduling of all surgical patien...",[199],"Loma Linda University Medical Center","salaryMin","salaryMax","salaryDescription","url","https://us.thebigjobsite.com/redirectfeedjob?jobid=74D5E776DFB014E41D02051543F3E27B&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=2B374731E7075DC31A1DC14F87C147FF","companyDescription","companyWebsite","Work at Loma Linda University Medical Center","isManualPosted","costPerClick",0.15,"/jobs/3536323722-psr-surgery-scheduler-float","fullUrl","https://www.mediabistro.com/jobs/3536323722-psr-surgery-scheduler-float","strippedDescription","The PSR Float 2 travels to various clinic locations and or other clerical areas. 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