Supervisor - News & Gourmet
The Breakers Palm Beach, Florida, NY, United States
Overview
The Supervisor - News & Gourmet will be responsible for assisting the store manager in creating a positive environment that delivers fast, efficient, and friendly service to ensure a Signature Experience for guests and team members. This role involves training, overseeing guest service, enhancing product knowledge and education, promoting safe work practices, and supporting the team and company culture. The Supervisor will supervise sales associates/baristas and assume managerial responsibilities in the absence of the Store Manager.
Responsibilities
Assist the store manager in maintaining a positive work environment
Support training initiatives for team members
Ensure excellent guest service is provided at all times
Enhance product knowledge among staff members
Encourage and enforce safe work practices
Supervise and support sales associates/baristas
Act as the manager on duty in the absence of the store manager
Uphold company policies and procedures
Contribute to a positive team culture and work environment
Monitor inventory levels and participate in ordering processes
Qualifications
High school diploma or equivalent; some college education preferred
Previous experience in a supervisory role in the retail or hospitality industry
Strong leadership skills with the ability to motivate and support team members
Excellent communication and interpersonal abilities
Knowledge of inventory management and point-of-sale systems
Commitment to providing exceptional customer service
Understanding of food and beverage products is a plus
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The Supervisor - News & Gourmet will be responsible for assisting the store manager in creating a positive environment that delivers fast, efficient, and friendly service to ensure a Signature Experience for guests and team members. This role involves training, overseeing guest service, enhancing product knowledge and education, promoting safe work practices, and supporting the team and company culture. The Supervisor will supervise sales associates/baristas and assume managerial responsibilities in the absence of the Store Manager.
Responsibilities
Assist the store manager in maintaining a positive work environment
Support training initiatives for team members
Ensure excellent guest service is provided at all times
Enhance product knowledge among staff members
Encourage and enforce safe work practices
Supervise and support sales associates/baristas
Act as the manager on duty in the absence of the store manager
Uphold company policies and procedures
Contribute to a positive team culture and work environment
Monitor inventory levels and participate in ordering processes
Qualifications
High school diploma or equivalent; some college education preferred
Previous experience in a supervisory role in the retail or hospitality industry
Strong leadership skills with the ability to motivate and support team members
Excellent communication and interpersonal abilities
Knowledge of inventory management and point-of-sale systems
Commitment to providing exceptional customer service
Understanding of food and beverage products is a plus
#J-18808-Ljbffr