Workday Product Lead - HCM (HR Systems)
Gartner, Dolphin Cove, CT, United States
About this role:
Gartner's core asset is its people. Our people develop insights, share advice, and create experiences that help our clients be more successful. The HR Systems team within Gartner derives actionable insights from workforce data to recommend and implement better ways of attracting, developing, and retaining Gartner associates to drive growth, higher sales, more productivity, and better client experiences. We drive impact on Gartner's Mission Critical Priorities by leveraging state of the art technology, analytics, and processes.
The HR Systems Product Lead provides operational leadership and excellence in execution. This role sits within the HR Systems organization and requires an individual with a strong customer orientation, understanding of Human Resources business processes and expert technical knowledge of HR Technology platforms specifically Workday HCM, role is focused on Core HR, Talent/Performance, Onboarding and Security. This role acts as the Product owner for these technologies. A successful candidate must provide line of sight into HR Systems teamwork, estimate the delivery of issue fixes and product enhancements and support the team to meet these deadlines while providing strong communication to the business.
What you will do:
Evolve the Compensation & Benefits, and Time & Absence technology portfolio and roadmap in partnership with HRIS leadership, our HR business owners, and other stakeholders across the business
Maintain relationships with key business partners to ensure visibility and partnerships for issue resolution and enhancements
Drive and maintain the Workday Compensation, Benefits, and Absence capabilities within our HR Systems team
Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management
Drive and maintain capability‑specific, vendor‑led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing
Support operational excellence in our existing systems of record, continuously evolving processes, ensuring the priority resolution of issues and application of project management principles for longer term initiatives
Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions
Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing
Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)
Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment
Execute quality assurance efforts to ensure the accuracy of data and information
Participate in requirements gathering sessions with functional subject matter experts, IT and users
Support broader HR Systems HCM team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts
What you will need:
Bachelor's Degree in Computer Science, Information Systems or related field preferred
Minimum 2 years of experience configuring and managing Workday HCM and other HR systems, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, data auditing
Annual benefits and compensation cycle management is a plus (i.e., Open Enrollment and Annual Merit Compensation Review)
Knowledge of HR business processes
Strong Microsoft Excel skills
Experience developing reports and calculated fields in Workday
Strong service orientation with a high sense of ownership and accountability
Proven ability to work independently and as part of a team
Strong analytical, troubleshooting and problem‑solving abilities
Strong work ethic and motivated to achieve goals and exceed expectations
Exceptional time management skills and an ability to handle multiple assignments and meet deadlines
A 'systems' thinker with a process orientation and significant attention to detail
Superior interpersonal, written and oral communication skills
High level of executive presence
Change management experience preferred
Must be located within a 60‑minute commutable distance to Irving, TX.
We are unable to provide sponsorship, now or in the future.
What you'll receive:
Competitive compensation
Limitless growth and learning opportunities
A collaborative and positive culture – join a diverse team of professionals that are as smart and driven as you
A chance to make an impact – your work will contribute directly to our strategy
Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices
20+ PTO days plus holidays and floating holidays in your first year
Extensive medical, dental insurance and vision plan
401K with corporate match, immediate vesting
Health‑and‑wellness‑related allowance programs
Parental leave
Tuition reimbursement
Employee Stock Purchase Plan
Employee Assistance Program
Gartner Gives Charity Match
Equal Employment Opportunity
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation.
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Gartner's core asset is its people. Our people develop insights, share advice, and create experiences that help our clients be more successful. The HR Systems team within Gartner derives actionable insights from workforce data to recommend and implement better ways of attracting, developing, and retaining Gartner associates to drive growth, higher sales, more productivity, and better client experiences. We drive impact on Gartner's Mission Critical Priorities by leveraging state of the art technology, analytics, and processes.
The HR Systems Product Lead provides operational leadership and excellence in execution. This role sits within the HR Systems organization and requires an individual with a strong customer orientation, understanding of Human Resources business processes and expert technical knowledge of HR Technology platforms specifically Workday HCM, role is focused on Core HR, Talent/Performance, Onboarding and Security. This role acts as the Product owner for these technologies. A successful candidate must provide line of sight into HR Systems teamwork, estimate the delivery of issue fixes and product enhancements and support the team to meet these deadlines while providing strong communication to the business.
What you will do:
Evolve the Compensation & Benefits, and Time & Absence technology portfolio and roadmap in partnership with HRIS leadership, our HR business owners, and other stakeholders across the business
Maintain relationships with key business partners to ensure visibility and partnerships for issue resolution and enhancements
Drive and maintain the Workday Compensation, Benefits, and Absence capabilities within our HR Systems team
Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management
Drive and maintain capability‑specific, vendor‑led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing
Support operational excellence in our existing systems of record, continuously evolving processes, ensuring the priority resolution of issues and application of project management principles for longer term initiatives
Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions
Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing
Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)
Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment
Execute quality assurance efforts to ensure the accuracy of data and information
Participate in requirements gathering sessions with functional subject matter experts, IT and users
Support broader HR Systems HCM team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts
What you will need:
Bachelor's Degree in Computer Science, Information Systems or related field preferred
Minimum 2 years of experience configuring and managing Workday HCM and other HR systems, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, data auditing
Annual benefits and compensation cycle management is a plus (i.e., Open Enrollment and Annual Merit Compensation Review)
Knowledge of HR business processes
Strong Microsoft Excel skills
Experience developing reports and calculated fields in Workday
Strong service orientation with a high sense of ownership and accountability
Proven ability to work independently and as part of a team
Strong analytical, troubleshooting and problem‑solving abilities
Strong work ethic and motivated to achieve goals and exceed expectations
Exceptional time management skills and an ability to handle multiple assignments and meet deadlines
A 'systems' thinker with a process orientation and significant attention to detail
Superior interpersonal, written and oral communication skills
High level of executive presence
Change management experience preferred
Must be located within a 60‑minute commutable distance to Irving, TX.
We are unable to provide sponsorship, now or in the future.
What you'll receive:
Competitive compensation
Limitless growth and learning opportunities
A collaborative and positive culture – join a diverse team of professionals that are as smart and driven as you
A chance to make an impact – your work will contribute directly to our strategy
Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices
20+ PTO days plus holidays and floating holidays in your first year
Extensive medical, dental insurance and vision plan
401K with corporate match, immediate vesting
Health‑and‑wellness‑related allowance programs
Parental leave
Tuition reimbursement
Employee Stock Purchase Plan
Employee Assistance Program
Gartner Gives Charity Match
Equal Employment Opportunity
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation.
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