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Parts Counterperson Specialist

Landers Center, Joplin, MO, United States


Landers is currently seeking a Parts Counterperson.

Responsibilities

Oversee the parts sales process from start to finish.

Communicate with customer on parts status.

Communicate with staff and customers in a friendly and professional manner.

Be able to read and understand the parts catalog when looking up parts.

Answer phone calls, providing price quotes and other information.

Review body shop estimates to ensure the parts that are ordered are correct and all pricing is in line with the estimate.

Provide high level service to internal and external customers.

Pull and fill orders from stock.

Maintain a weekly bin check to ensure accuracy of stock.

Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.

Make sure all internal requests for parts are billed on the service repair order.

Receive payment from retail customers or obtain credit authorization.

Set up orders for daily shipment, delivery, or pick‑up.

Qualifications

Have a High School Diploma or equivalent.

Have experience with auto parts sales (preferred).

Be able to work in a fast‑paced work environment.

Have strong organizational and time‑management skills.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

What We Offer

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

Pet Insurance

Employee Discounts

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