Research Manager, Customer Experience Strategy

CVS Health is seeking a Research Manager for Customer Experience Strategy in Hartford, CT. This role involves leading digital twin research and transforming insights into actionable strategies to enhance customer experiences. Candidates should possess strong analytical skills, proficiency in research methodologies, and experience with BI tools. The position offers a comprehensive benefits package including medical, dental, and retirement options, with an anticipated annual pay range between $54,300 and $159,120.
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