Plant Quality and Continuous Improvement Manager
W.C. Bradley Co., Hope, AR, United States
Plant Quality And Continuous Improvement Manager
The Plant Quality & Continuous Improvement Manager leads in-process quality, audit compliance, and continuous improvement initiatives for the pellet mill facility. This role ensures operations consistently meet customer specifications and regulatory standards, including Good Manufacturing Practices (GMP), SMETA, and Chain of Custody (COC). This position drives plant performance through Lean manufacturing principles, standardized work, and data-driven decision-making. The role partners cross-functionally to reduce process variation, improve product integrity and traceability, and ensure sustained audit readiness and operational discipline. This role supports the Peebles, Ohio facility with additional support to the Hope, Arkansas plant and operates in a high-volume industrial manufacturing environment.
Duties and Responsibilities
Quality, Compliance & Audits
Achieve first-pass quality targets and reduce process variation.
Lead GMP, SMETA, and Chain of Custody audit readiness, execution, corrective actions, and sustainability.
Maintain robust in-process quality systems, process control limits, real-time monitoring, and product traceability.
Oversee non-conformance, hold/release, and documentation integrity.
Operational Excellence
Implement Lean tools including 5S, standard work, visual management, and waste reduction.
Drive root-cause problem solving, Kaizen events, and improvements in yield, throughput, and process stability.
Ensure improvements are standardized, sustained, and embedded in daily operations.
Process Auditing & Verification
Implement and sustain layered process audits (LPA).
Conduct routine audits of SOPs, GMP requirements, and process controls.
Lead corrective/preventive actions and hold leadership accountable for results.
Leadership & Accountability
Drive accountability across operations, maintenance, quality, and safety.
Set expectations for quality, standard work adherence, and audit readiness.
Coach supervisors and frontline leaders on GMP, compliance, and operational excellence.
Reinforce a culture of safety, integrity, and ownership.
Data & Performance Management
Analyze production, quality, and compliance data to identify trends and risks.
Develop dashboards and reporting tools to track KPIs and audit readiness.
Lead performance reviews and ensure alignment with customer and corporate expectations.
Cross-Functional Collaboration
Partner with operations, engineering, maintenance, and safety to ensure aligned execution.
Support troubleshooting of quality issues and major process disruptions.
Contribute to capital and process improvement projects.
Financial Support
Support cash-flow monitoring and forecasting.
Serve as backup for Accounts Receivable processes including monitoring, payments, bonus verification, and reimbursements.
Qualification Requirements
Minimum Education: Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or equivalent experience
Minimum Work Experience: Five years of experience in manufacturing, operational excellence, quality, or compliance roles
Three to five years of leadership or influencing experience in a manufacturing environment
Knowledge, Skills and Abilities
Strong understanding of in-process quality systems and audit requirements
Working knowledge of GMP, SMETA, and Chain of Custody standards
Proven ability to drive behavioral and cultural change in frontline operations without direct authority
Strong analytical and problem-solving skills with a focus on root cause and prevention
Strong leadership, communication, and accountability skills
Highly organized with strong attention to detail and follow-through
Results-driven with a strong sense of ownership and operational discipline
Strong knowledge of GMP, audit processes, and regulated manufacturing environments
Experience with SMETA, Chain of Custody (COC), or similar compliance standards preferred
Strong understanding of Lean manufacturing and continuous improvement methodologies
Experience in wood products, pellet manufacturing, or heavy industrial environments preferred
Proficiency with CMMS systems and Microsoft Office tools
Ability to travel occasionally to the Hope, Arkansas facility
Ability to work extended hours, weekends, or on-call as needed
Ability to maintain regular and predictable attendance
Ability to work in a constant state of alertness
Industrial Environment, including hot, cold, dusty, or noisy conditions. Additionally, this role requires the ability to work at heights and enter confined spaces using proper personal protective equipment.
The Plant Quality & Continuous Improvement Manager leads in-process quality, audit compliance, and continuous improvement initiatives for the pellet mill facility. This role ensures operations consistently meet customer specifications and regulatory standards, including Good Manufacturing Practices (GMP), SMETA, and Chain of Custody (COC). This position drives plant performance through Lean manufacturing principles, standardized work, and data-driven decision-making. The role partners cross-functionally to reduce process variation, improve product integrity and traceability, and ensure sustained audit readiness and operational discipline. This role supports the Peebles, Ohio facility with additional support to the Hope, Arkansas plant and operates in a high-volume industrial manufacturing environment.
Duties and Responsibilities
Quality, Compliance & Audits
Achieve first-pass quality targets and reduce process variation.
Lead GMP, SMETA, and Chain of Custody audit readiness, execution, corrective actions, and sustainability.
Maintain robust in-process quality systems, process control limits, real-time monitoring, and product traceability.
Oversee non-conformance, hold/release, and documentation integrity.
Operational Excellence
Implement Lean tools including 5S, standard work, visual management, and waste reduction.
Drive root-cause problem solving, Kaizen events, and improvements in yield, throughput, and process stability.
Ensure improvements are standardized, sustained, and embedded in daily operations.
Process Auditing & Verification
Implement and sustain layered process audits (LPA).
Conduct routine audits of SOPs, GMP requirements, and process controls.
Lead corrective/preventive actions and hold leadership accountable for results.
Leadership & Accountability
Drive accountability across operations, maintenance, quality, and safety.
Set expectations for quality, standard work adherence, and audit readiness.
Coach supervisors and frontline leaders on GMP, compliance, and operational excellence.
Reinforce a culture of safety, integrity, and ownership.
Data & Performance Management
Analyze production, quality, and compliance data to identify trends and risks.
Develop dashboards and reporting tools to track KPIs and audit readiness.
Lead performance reviews and ensure alignment with customer and corporate expectations.
Cross-Functional Collaboration
Partner with operations, engineering, maintenance, and safety to ensure aligned execution.
Support troubleshooting of quality issues and major process disruptions.
Contribute to capital and process improvement projects.
Financial Support
Support cash-flow monitoring and forecasting.
Serve as backup for Accounts Receivable processes including monitoring, payments, bonus verification, and reimbursements.
Qualification Requirements
Minimum Education: Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or equivalent experience
Minimum Work Experience: Five years of experience in manufacturing, operational excellence, quality, or compliance roles
Three to five years of leadership or influencing experience in a manufacturing environment
Knowledge, Skills and Abilities
Strong understanding of in-process quality systems and audit requirements
Working knowledge of GMP, SMETA, and Chain of Custody standards
Proven ability to drive behavioral and cultural change in frontline operations without direct authority
Strong analytical and problem-solving skills with a focus on root cause and prevention
Strong leadership, communication, and accountability skills
Highly organized with strong attention to detail and follow-through
Results-driven with a strong sense of ownership and operational discipline
Strong knowledge of GMP, audit processes, and regulated manufacturing environments
Experience with SMETA, Chain of Custody (COC), or similar compliance standards preferred
Strong understanding of Lean manufacturing and continuous improvement methodologies
Experience in wood products, pellet manufacturing, or heavy industrial environments preferred
Proficiency with CMMS systems and Microsoft Office tools
Ability to travel occasionally to the Hope, Arkansas facility
Ability to work extended hours, weekends, or on-call as needed
Ability to maintain regular and predictable attendance
Ability to work in a constant state of alertness
Industrial Environment, including hot, cold, dusty, or noisy conditions. Additionally, this role requires the ability to work at heights and enter confined spaces using proper personal protective equipment.