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Revenue Cycle Management, Advisory Analyst

24 Hour Home Care, El Segundo, CA, United States


Overview
Position: Revenue Cycle Management (RCM) Advisory Analyst. The analyst partners with the RCM Advisory Manager and cross‑functional teams to advise on billing, collections, revenue integrity, and reporting across multiple payors and entities.

What Success Looks Like

Advise and strategize on accurate and timely billing, collections, and reconciliations across multiple payors

Drive brand RCM teams to reduce denials and underpayments through strong analysis and cross‑functional problem‑solving

Improve revenue visibility through clear reporting and dashboards and monitor KPIs for risk mitigation

Support automation initiatives that increase efficiency and reduce manual work

Build trusted partnerships with Operations, Finance, and external payors

Strengthen controls and audit readiness across revenue processes

Primary Responsibilities
Revenue Operations & Accounts Receivable

Assist brand RCM teams with optimization projects around billing, payment application, and account reconciliations across multiple payors and private pay clients

Monitor account balances and follow up on discrepancies to ensure timely resolution

Revenue Recognition & Adjustments

Partner with Operations and Finance to evaluate and process revenue adjustments or write‑offs related to over‑authorizations or uncollectible balances

Reporting, Analytics & Insights

Produce monthly and ad hoc reporting on key business metrics

Support data‑driven decision‑making through analysis and insights

Participate in system‑ and data‑oriented projects that improve reporting accuracy and efficiency

Cross‑Functional Collaboration

Partner with Operations, Data, BI, Finance, and other internal teams to investigate denials, underpayments, and operational root causes

Communicate findings clearly and recommend solutions

Payor Rate Analysis & Strategy

Partner with payors on billing rate changes

Analyze financial impact of rate changes and collaborate with leadership on mitigation and reimbursement strategies

Business Intelligence & Automation

Support automation initiatives that reduce manual effort and improve accuracy

Offshore Team Support & Oversight

Train offshore support teams assisting with billing and collections postings

Ensure quality, accuracy, and adherence to defined processes

Controls, Compliance & Audit Support

Ensure adherence to internal controls and audit requirements

Partner with Finance and Systems teams to maintain strong accounting controls across revenue workflows

Qualifications

Bachelor’s degree in Business, Accounting, Finance, Economics, or a related field

3+ years of experience in revenue cycle management or related finance roles

Certified Revenue Cycle Representative (CRCR) or similar certification preferred

Experience supporting multi‑entity or multi‑location organizations preferred

Healthcare experience a requirement

25% travel required

Skills & Competencies
Revenue & Financial Acumen

Strong understanding of revenue recognition under GAAP

Ability to support audit preparation and respond to audit inquiries

Experience managing complex account structures and payor relationships

Analytics & Systems

Advanced Excel skills

Clearinghouse experience (Change Healthcare, Waystar, etc.)

Ownership & Execution

Highly organized with the ability to manage multiple priorities simultaneously

Comfortable operating in a fast‑paced, evolving environment

Proactive in identifying issues and driving solutions through completion

Communication & Collaboration

Communicates complex operational and financial issues clearly

Builds effective relationships with internal teams and external partners

Able to translate data into actionable insights for stakeholders

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

The expected California Pay Range for this position: $76,086 USD – $86,070 USD

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