Guest Services Agent - FT

Highgate Hotels - - Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards; Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner; Handle check-ins and checkouts in a friendly, efficient and courteous manner; Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system; Balance and prepare individual paperwork for closing of shift according to hotel standards