Hotel Night Auditor
Boyne Corporate, Newry, ME, United States
Hotel Night Auditor
Sunday River Resort is seeking a Hotel Night Auditor to join our Lodging team! This is a full-time, year-round overnight position (11 PM 7 AM) at one of New England's premier four-season resorts. As a Night Auditor, you'll be the face of our resort during overnight hours delivering exceptional guest service while managing the hotel's nightly financial reconciliation and front desk operations.
If you're a detail-oriented hospitality professional who thrives in an independent, overnight environment, we want to hear from you.
Responsibilities
Deliver outstanding guest service throughout the overnight shift, including warm and professional check-in and check-out
Serve as the primary overnight point of contact for all guest inquiries, concerns, and special requests
Manage and verify room reservations, room assignments, and room rate accuracy across the property
Perform the complete nightly audit process, including reconciling daily financial transactions, posting room rates and taxes to guest folios, and balancing accounts
Run and organize daily reconciliation reports as directed by the Accounting and Lodging departments
Prepare and distribute overnight operational reports to set up day shift teams for success
Respond to and coordinate with security and maintenance staff as needed during the overnight shift
Provide knowledgeable recommendations on all Sunday River resort products, services, amenities, and on-mountain activities
Handle all phone inquiries professionally and efficiently
Maintain a thorough working knowledge of hotel emergency procedures and respond
Qualifications
High school diploma or equivalent required
Previous hotel front desk, night audit, or hospitality experience preferred but not required we will train the right candidate
Proficiency in Microsoft Office programs; experience with a Property Management System (PMS) such as Springer Miller Systems
Strong attention to detail and comfort with basic financial reconciliation tasks
Excellent verbal communication and customer service skills
Ability to work independently and problem-solve in a fast-paced overnight environment
Must be available to work overnight shifts, including weekends and holidays
Compensation & Benefits
Wages range from $17 to $20 per hour, depending on experience, with opportunities for growth and advancement within Sunday River's Lodging department.
Seasonal Team Member perks include:
Free ski and golf pass for self, and additional passes for dependents of full-time Team Members.
Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa.
Eligibility for affordable Team Member housing.
Sunday River Resort is seeking a Hotel Night Auditor to join our Lodging team! This is a full-time, year-round overnight position (11 PM 7 AM) at one of New England's premier four-season resorts. As a Night Auditor, you'll be the face of our resort during overnight hours delivering exceptional guest service while managing the hotel's nightly financial reconciliation and front desk operations.
If you're a detail-oriented hospitality professional who thrives in an independent, overnight environment, we want to hear from you.
Responsibilities
Deliver outstanding guest service throughout the overnight shift, including warm and professional check-in and check-out
Serve as the primary overnight point of contact for all guest inquiries, concerns, and special requests
Manage and verify room reservations, room assignments, and room rate accuracy across the property
Perform the complete nightly audit process, including reconciling daily financial transactions, posting room rates and taxes to guest folios, and balancing accounts
Run and organize daily reconciliation reports as directed by the Accounting and Lodging departments
Prepare and distribute overnight operational reports to set up day shift teams for success
Respond to and coordinate with security and maintenance staff as needed during the overnight shift
Provide knowledgeable recommendations on all Sunday River resort products, services, amenities, and on-mountain activities
Handle all phone inquiries professionally and efficiently
Maintain a thorough working knowledge of hotel emergency procedures and respond
Qualifications
High school diploma or equivalent required
Previous hotel front desk, night audit, or hospitality experience preferred but not required we will train the right candidate
Proficiency in Microsoft Office programs; experience with a Property Management System (PMS) such as Springer Miller Systems
Strong attention to detail and comfort with basic financial reconciliation tasks
Excellent verbal communication and customer service skills
Ability to work independently and problem-solve in a fast-paced overnight environment
Must be available to work overnight shifts, including weekends and holidays
Compensation & Benefits
Wages range from $17 to $20 per hour, depending on experience, with opportunities for growth and advancement within Sunday River's Lodging department.
Seasonal Team Member perks include:
Free ski and golf pass for self, and additional passes for dependents of full-time Team Members.
Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa.
Eligibility for affordable Team Member housing.