Employee Benefits - Account Manager
Arthur J. Gallagher & Co., Independence, MO, United States
Account Manager
At Gallagher, we're looking for an Account Manager to join our Employee Benefits team. In this role, you'll manage a portfolio of accounts, ensuring our clients receive exceptional service and tailored solutions. You'll work closely with clients and internal teams to build strong relationships, deliver results, and contribute to our shared success.
How you'll make an impact:
Be the go-to person for your clients, ensuring their needs are met and their expectations exceeded.
Lead the renewal process, working with our production team to deliver the best solutions on time.
Strengthen client relationships and secure new opportunities by building trust and providing ongoing care.
Your work will directly contribute to client satisfaction, retention, and the growth of our business.
About you:
Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Experience managing client accounts, ideally in employee benefits or a related field.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. A knack for building strong relationships with clients and colleagues. The ability to explain complex issues in simple terms. A proactive approach to problem-solving and delivering results. A commitment to doing what's right for clients and the team.
Compensation and benefits:
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...
We value inclusion and diversity. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.
At Gallagher, we're looking for an Account Manager to join our Employee Benefits team. In this role, you'll manage a portfolio of accounts, ensuring our clients receive exceptional service and tailored solutions. You'll work closely with clients and internal teams to build strong relationships, deliver results, and contribute to our shared success.
How you'll make an impact:
Be the go-to person for your clients, ensuring their needs are met and their expectations exceeded.
Lead the renewal process, working with our production team to deliver the best solutions on time.
Strengthen client relationships and secure new opportunities by building trust and providing ongoing care.
Your work will directly contribute to client satisfaction, retention, and the growth of our business.
About you:
Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Experience managing client accounts, ideally in employee benefits or a related field.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. A knack for building strong relationships with clients and colleagues. The ability to explain complex issues in simple terms. A proactive approach to problem-solving and delivering results. A commitment to doing what's right for clients and the team.
Compensation and benefits:
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...
We value inclusion and diversity. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.