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Membership Sales Ambassador Full Time

BJ's Wholesale Club, Goodlettsville, TN, United States


BJ's Wholesale Club - - Responsibilities: Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices; Sells BJ's membership products to potential new and existing members with high energy and determination; Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups; Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary; Assists with BOPIC (Buy Online and Pick Up In Club) orders for members