Content Writer/Strategist CMS
InstantServe LLC, Phila, PA, United States
Title: Content Writer/Strategist CMS
Location: Philadelphia, PA
Interview Type: In- Person
Duration: 24 Months With Possible Extension
Work activities:
• Research, audit, write, and edit web content to support data and content migration from the legacy Phila.gov platform to the new CMS.
• Translate complex city programs and services into user-friendly language.
• Collaborate with departments and digital teams to ensure the migrated content aligns with city standards and accessibility guidelines.
• Optimize content transfer for readability, engagement, and digital platforms.
• Ensure all migrated materials reflect the City of Philadelphia's voice, tone, and commitment to accessibility and inclusion.
Skills/experience of the assigned staff:
Desired:
• Experience writing for government, public sector, or civic-focused websites.
• Familiarity with Philadelphia city services, programs, and community needs.
• Basic knowledge of SEO and analytics for web content.
• Experience with content management systems (CMS) and digital publishing tools.
• Strong organizational skills and ability to manage multiple projects and deadlines.
Highly Preferred:
• Previous experience creating content for Phila.gov or similar government websites.
• Understanding of plain language principles and accessibility guidelines (e.g., WCAG).
• Experience collaborating with cross-functional teams including designers, developers, and communications staff.
• Ability to analyze web content performance and make data-driven improvements.
• Commitment to equity, inclusion, and effectively communicating to diverse audiences.
Location: Philadelphia, PA
Interview Type: In- Person
Duration: 24 Months With Possible Extension
Work activities:
• Research, audit, write, and edit web content to support data and content migration from the legacy Phila.gov platform to the new CMS.
• Translate complex city programs and services into user-friendly language.
• Collaborate with departments and digital teams to ensure the migrated content aligns with city standards and accessibility guidelines.
• Optimize content transfer for readability, engagement, and digital platforms.
• Ensure all migrated materials reflect the City of Philadelphia's voice, tone, and commitment to accessibility and inclusion.
Skills/experience of the assigned staff:
Desired:
• Experience writing for government, public sector, or civic-focused websites.
• Familiarity with Philadelphia city services, programs, and community needs.
• Basic knowledge of SEO and analytics for web content.
• Experience with content management systems (CMS) and digital publishing tools.
• Strong organizational skills and ability to manage multiple projects and deadlines.
Highly Preferred:
• Previous experience creating content for Phila.gov or similar government websites.
• Understanding of plain language principles and accessibility guidelines (e.g., WCAG).
• Experience collaborating with cross-functional teams including designers, developers, and communications staff.
• Ability to analyze web content performance and make data-driven improvements.
• Commitment to equity, inclusion, and effectively communicating to diverse audiences.