Technical Writer & Systems Documenter

Career Opportunities with Unicity USA Inc

A great place to work.

Careers At Unicity USA Inc

Current job opportunities are posted here as they become available.

Unicity was founded with a bold mission to make healthy living a reality in an on-the-go world. For over 30 years, we have been dedicated to developing innovative, science-based products and programs that promote metabolic health and improve quality of life. Our person-to-person business model gives a personal touch to our growth, and we are looking for dedicated individuals to help us continue Making Life Better.

In addition to competitive pay we can offer:

Heath, Dental, Vision, Life and other benefits that begin within a month

Generous vacation allowance in addition to company paid holidays

401(k) with company match

Reimbursement for internet, cell phone and gym/wellness activities

About the Role
You will take the lead on documenting Unicity’s systems, ensuring our technical processes are clear, consistent, and easy for everyone to follow. That means interviewing engineers, analysts, and operators across time zones, then producing clear documentation that makes institutional knowledge transferable. This is a ground-floor role with direct exposure to global operations, technology infrastructure, and executive decision-making.

What You’ll Do

Interview technical and operational staff to extract undocumented processes, then write them up

Build and maintain system architecture maps, data flow diagrams, and process documentation

Document integrations, APIs, and internal tools in plain language and in technical detail

Create SOPs for recurring operational workflows (finance, fulfillment, distributor ops, etc.)

Maintain a living knowledge base that stays current as systems change

Support the incoming Tech Lead with a clean inheritance package

What We’re Looking For

Excellent writer — precise, economical, no fluff

Naturally curious; asks good questions and listens carefully

Comfortable with technical concepts even without deep engineering background

Able to produce both executive summaries and detailed technical specs from the same source material

Self-directed; can manage a documentation backlog without hand-holding

Familiarity with tools like Notion, Confluence, Lucidchart, or similar

Nice to Have

Exposure to software systems, APIs, or database concepts

Experience with process mapping tools (draw.io, Miro, etc.)

Background in business analysis or operations

Compensation
$60,000–$90,000 depending on experience. On-site.

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