Sr UX Designer

As a Sr. Digital UX/UI Designer, you are responsible for designing intuitive, engaging, and seamless digital experiences for Petco’s consumer-facing platforms across multiple touchpoints. This role combines hands-on design execution with a strong focus on improving user journeys through data-driven insights, iteration, and cross-functional collaboration.

Essential Job Functions

• Lead the creation of intuitive, user-centered digital experiences for customer-facing ecommerce journeys and internal operational tools.
• Design user flows, wireframes, and high-fidelity UI designs
• Lead and contribute to ecommerce funnel improvements (landing, PDP, cart, checkout, post-purchase) by helping identify friction points and implementing iterative design enhancements.
• Lead and participate in discovery activities, including stakeholder meetings, competitive research, and basic user research to inform design decisions.
• Collaborate closely with Product Managers, Engineering, and business stakeholders to understand requirements and translate them into thoughtful design solutions.
• Iterate on designs based on feedback from fellow designers, stakeholders, usability testing, and performance data.
• Support A/B testing and experimentation efforts by preparing design variations and documenting hypotheses.
• Contribute and apply established design systems, component libraries, and brand guidelines to ensure consistency across experiences.
• Prepare clear design documentation and specifications for engineering handoff.
• Present work to internal teams with guidance, articulating design decisions and incorporating feedback constructively.
• Manage assigned tasks effectively while meeting deadlines in a fast-paced environment.

Required Skills and Qualifications

• Degree or certification in Design, Human-Computer Interaction, or related field, or equivalent practical experience.
• 5+ years of digital design experience (web, ecommerce, SaaS, or similar environments)
• Foundational understanding of UX principles, interaction design, and responsive design.
• Experience creating wireframes and prototypes using modern design tools (Figma preferred).
• Familiarity with the end-to-end product design process, with hands-on experience contributing to shipped features.
• Comfort working collaboratively within cross-functional teams.
• Understanding of conversion rate optimization and data-informed design practices.
• Working knowledge of accessibility and usability best practices.
• Exposure to design systems, style guides, or pattern libraries.

Nice to Have:

• Experience supporting ecommerce projects or internal tools.
• Familiarity with analytics tools and user behavior insights.
• Basic understanding of front-end development concepts (HTML/CSS).
• Experience with AI prototyping and usability testing methods.