REGIONAL DIRECTOR OF OPERATIONS
Morrison Healthcare, Phoenix, AZ, United States
Salary:
$130,000-$140,000
Other Forms of Compensation:
Flex Time Off, Tuition Reimbursement, Discount Marketplace, Auto & Home Programs, and more!
Morrison Healthcare ,
a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the
Power of Food
to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
Working as the Regional Operations Director , you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region.
Key Responsibilities:
Plans and directs the operation of the assigned accounts in support the Key Performance Indicators
Develops common direction for the team.
Sets priorities and makes team agenda and strategy clear to all team members
Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts
Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction
Participates in the sales process for the acquisition of new business
Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals
Interfaces with existing clients to maintain client satisfaction and account retention
Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors
Interfaces with legal and human resources to obtain procedures for various customer and employee related charges
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline
Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact
Participates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followed
Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources
Travel as needed to support the health system
Preferred Qualifications:
Bachelor’s degree in Business or Health Care related field, or equivalent degree or equivalent related experience
Proven ability to manage a team of six or more manager-level team members
Minimum of 5-7 years of experience in multi-unit foodservice management
Experience with multi-unit foodservice management with a combined managed volume of $10 million or greater
Strong track record of driving customer/patient satisfaction
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely,
click here
or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details:
https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID:
1529876
Morrison Healthcare
CHARRISSE FULLER
[[req_classification]]
$130,000-$140,000
Other Forms of Compensation:
Flex Time Off, Tuition Reimbursement, Discount Marketplace, Auto & Home Programs, and more!
Morrison Healthcare ,
a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the
Power of Food
to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
Working as the Regional Operations Director , you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region.
Key Responsibilities:
Plans and directs the operation of the assigned accounts in support the Key Performance Indicators
Develops common direction for the team.
Sets priorities and makes team agenda and strategy clear to all team members
Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts
Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction
Participates in the sales process for the acquisition of new business
Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals
Interfaces with existing clients to maintain client satisfaction and account retention
Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors
Interfaces with legal and human resources to obtain procedures for various customer and employee related charges
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline
Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact
Participates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followed
Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources
Travel as needed to support the health system
Preferred Qualifications:
Bachelor’s degree in Business or Health Care related field, or equivalent degree or equivalent related experience
Proven ability to manage a team of six or more manager-level team members
Minimum of 5-7 years of experience in multi-unit foodservice management
Experience with multi-unit foodservice management with a combined managed volume of $10 million or greater
Strong track record of driving customer/patient satisfaction
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely,
click here
or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details:
https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID:
1529876
Morrison Healthcare
CHARRISSE FULLER
[[req_classification]]