Job Summary
Responsible for managing less complex customer relationships with smaller pharmaceutical and biotech clients. Provide service to customers from proposal development to contracting, implementation, and billing. Maintain and monitor contracts for compliance ensuring maximum value is attained. Develop an understanding of the client’s requirements for their product line. Proactively outreach to new and current clients to coordinate presentations, meetings, in‑services, and business reviews.
Job Responsibilities
Manages relationships and service delivery for smaller assigned books of business. Serves as a resource for assigned clients and staff. Resolves manufacturer customer issues by working internally with appropriate key operational teams.
Manages customer relationship with smaller strategic pharmaceutical and biotech accounts. Provides analysis that assists with identifying opportunities within existing books of business to increase account penetration and capitalize on contract and procurement opportunities.
Supports implementation team for all manufacturer contracts and programs.
Provides a collaborative customer‑facing, problem‑solving environment with internal WAG Business units with the vision of enhancing Walgreens market leadership.
Collaborates cross‑functionally to attain department goals.
Basic Qualifications
Bachelor’s Degree and at least 2 years of experience in related field OR High School Diploma / GED and at least 4 years of experience in related field.
Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
At least 2 years of experience in performing a combination of analysis, administration, or operations in the healthcare industry.
Advanced level skill in Microsoft Excel (e.g., using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
Intermediate level skill in Microsoft Word (e.g., creating and modifying text styles, numbering and sorting lists, working with sections and columns, formatting tables, using templates and diagrams and drawing tools).
Intermediate level skill in Microsoft PowerPoint (e.g., creating presentations, adding and removing slides, entering and formatting text, applying design templates, modifying masters, inserting graphics and objects, creating handouts).
At least 1 year of direct leadership, indirect leadership and/or cross‑functional team leadership.
Willing to travel up to 50% of the time for business purposes (nationally and/or internationally).
Preferred Qualifications
Master’s Degree/MBA
Salary Range
$102,800 - $164,400 / Salaried
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual annual salary within this range $77,100- $197,300, plus bonus pursuant to the terms of any bonus plan if applicable, that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please copy and paste this URL into your browser: jobs.walgreens.com/benefits
We will consider employment of qualified applicants with arrest and conviction records.
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Associate Mgr BioPharma Account Management
Walgreens, Deerfield, IL, United States
Salary min: $102,800.00
Salary max: $164,400.00