At Carrabba’s Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our guests are old‑world Italian with a new‑world feel, and we provide our team members with a place to gain valuable experience, career growth, and a sense of pride.
Responsibilities
- Managing employees to maintain high employment quality standards consistent with the Carrabba’s Italian Grill Brand (hiring, development, counseling, promotion, discipline, and termination as appropriate).
- Maintaining all employee files and ensuring all required documentation is complete and accurate.
- Ensuring the restaurant is fully staffed and employees are trained in all aspects of their job responsibilities.
- Implementing effective security protocols to ensure ongoing safety of employees and guests.
- Responding to complaints with the goal of turning dissatisfied guests into return guests.
- Developing initiatives to build sales, profitability, and guest counts.
- Verifying that all menu items are made according to recipes and the presentation meets Carrabba’s Italian Grill standards.
- Adhering to company standards and service levels to increase sales and minimize costs.
- Maintaining proper inventory levels and placing orders within established guidelines.
- Managing restaurant P&L.
- Enforcing safety and sanitation, maintenance and regulatory compliance for the entire restaurant and premises.
- Ensuring that all operational basics and standards are adhered to with total commitment and passion.
- Overseeing all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers’ compensation reports, and governmental compliance.
- Ensuring that the Carrabba’s Italian Grill principles and beliefs are continually taught and practiced.
- Leading the restaurant and its employees in active community involvement with a strong presence at events, clubs, and organizations.
- Demonstrating high ethical judgment and adhering to the company’s Code of Ethics policy.
Qualifications
- Minimum 3‑5 years of experience in a managerial role; General Manager experience preferred.
- Experience in a casual or casual‑plus dining environment preferred.
- Demonstrated ability to deliver outstanding guest service and handle complaints professionally.
- Knowledge of maintaining high standards of food quality and service.
- Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention.
- Hands‑on experience in all facets of front‑of‑house and back‑of‑house operations.
- Availability to work a flexible schedule, including nights and weekends.
- Minimum 21 years of age with legal authorization to work in the United States.
- Must qualify to hold a state liquor license.
- Must be able and willing to work in both front‑of‑house and back‑of‑house areas.
- Associate or bachelor’s degree preferred.
- Computer proficiency, particularly MS Office Suite and Outlook, preferred.
- Bilingual skills a plus.
- Ability to relocate, a strong plus.
- Previous exposure to a scratch kitchen, a big advantage.
Bloomin' Brands offers benefits such as medical, dental, vision, and 401k. For further details about eligibility and additional benefit offerings, visit bloominbrandsbenefits.com.
Compensation Range: Varies by Location – potential for bonus based on eligibility and other business factors.
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
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