Vice President, Marketing

TITLE: Vice President, Marketing
POSITION TYPE: Full Time, Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: San Jose, California

REPORTS TO: Chief Marketing Officer

Date Posted: April 21, 2026

Salary Range: The pay range for this role is $185,000 - $200,000 + incentive per year

Position Overview

The Vice President, Marketing leads the full-funnel marketing strategy across one of the most dynamic portfolios in sports and entertainment-including the San Jose Sharks, SAP Center, and Sharks Ice facilities.

This role sits at the center of our ambition, owning the strategy and execution that drives revenue growth while building a culturally relevant, year-round brand across the Bay Area and beyond. The VP, Marketing will oversee performance and lifecycle marketing, brand strategy, and live experiences, leading an integrated approach that connects data, creativity, and fan engagement to improve the business.

This leader will serve as the central integrator across Brand, Revenue, Content, Business Intelligence, and other functions, aligning groups into a cohesive, high-performing marketing engine that delivers measurable business impact. Success in this role requires both strategic vision and operational excellence, with the ability to scale systems, inspire teams, and translate insights into growth.

Essential Duties and Responsibilities:

LEADERSHIP & STRATEGY
Partner with CMO to develop SSE marketing and brand strategy that both maximizes revenue opportunities across products/properties and effectively positions the SSE brand through consistent messaging and activation in the market.
Develop and lead a high-performing marketing group, providing vision, coaching, and development opportunities to staff.
Establish and manage best-in-class marketing processes, operating rhythms, and decision frameworks to improve speed, efficiency, and impact.
Serve as the connective tissue across Revenue & Brand, Business Intelligence, Communications, and other functions to drive alignment, clarity, and accountability for marketing-related initiatives.
REVENUE & GROWTH

Own marketing's contribution to revenue across all major products, in particular Sharks ticketing (season, partial, and single game), premium hospitality, partnerships, and events
Collaborate with Revenue+Brand leadership to develop and support sales strategies and product value propositions, positioning and naming, target audience(s), creative development, launch timing and marketing approach.
Partner closely with Ticket Sales, Premium, Partnerships, Business Intelligence, SAP Center, and Sharks Ice to develop integrated campaigns that exceed revenue targets
Lead the development of "always on" marketing campaigns to increase awareness, consideration, and conversion for all SSE products, collaborating Business Intelligence function to develop and implement marketing technology.
Own lifecycle marketing strategy across the fan journey, from acquisition through retention, upsell, and loyalty, driving lifetime fan value
Establish clear performance measurement frameworks, ensuring marketing investments are optimized for ROI
BRAND MARKETING

Work with CMO to refine SSE brand including brand DNA, value prop, and positioning, collaborating with other content-related groups to develop brand pillars that guide organizational storytelling and messaging.
Lead the development and execution of large-scale brand campaigns and activations that extend beyond SAP Center and into the broader community
Serve as a brand champion internally and externally, ensuring a clear and compelling narrative that differentiates SSE within sports and entertainment
Collaborate with Global Partnerships group to develop and deliver innovative campaigns that support partner objectives and overall positioning of SSE to partners/prospects.
Oversee Creative Director and work in close collaboration with the Content group to develop effective creative and content concepts to support the SSE brand and specific campaigns
LIVE EXPERIENCES

Oversee San Jose Sharks game presentation, ensuring best-in-class execution that enhances both fan experience and business outcomes.
Integrate live experiences into broader marketing strategy, connecting events with campaigns, content, and fan development efforts.
Partner with Venue and Technology teams to evolve the live experience through innovation, storytelling, and data-driven enhancements.
What Success Looks Like

Marketing is a primary driver of revenue growth across all SSE business lines
The Sharks brand is visible, consistent, and culturally relevant year-round
Lifecycle marketing and segmentation drive measurable increases in fan acquisition, retention, and lifetime value
Live experiences are differentiated, innovative, and fully integrated into the broader marketing ecosystem
The marketing organization is aligned, efficient, and recognized as a high-performing team internally and externally
Minimum Qualifications

15+ years of professional experience working in B2C marketing, with 5+ years leading high-performing marketing team; experience at a sports team or league with a respected marketing culture is preferred
Bachelor's degree or equivalent professional experience required
Proven track record of building, developing, and retaining high-performing, values-driven teams, with demonstrated impact on team culture, engagement, and organizational effectiveness.
Proven track record of driving revenue growth through integrated, multi-channel marketing strategies
Experience managing high-performance marketing organizations, with a focus on scalability, process, and performance
Deep understanding of lifecycle marketing, customer segmentation, and fan/customer development
Experience leveraging marketing technology platforms (CRM, CDP, automation tools); familiarity with SAP ecosystem is a plus
Comfortable leveraging data and analytics to influence marketing strategy and plans
Experience managing and executing live events
Aligned with our Pioneering Principles and in particular

A master collaborator with a team-first mentality
Willing and able to think big and take risks
A believer in creating exceptional experiences
Someone that appreciates diversity of thought and seek different perspectives to solve problems

An excellent written and verbal communicator that is comfortable sharing ideas across functions, and to different levels of the organization
Be results-oriented and demonstrate strategic instincts
Physical Requirements

Ability to sit, stand and utilize a computer for extended periods of time
Communicate via phone and email with a variety of individuals
Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
May be required to travel to other company locations
May be required to attend conference, events, and training sessions within Bay Area or in- or out-of-state locations.
What We Offer

Competitive compensation (base salary and variable incentive plan)
Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
Pretax Transportation Benefit
401K (pre-tax and Roth options)
Generous Paid Time Off Policy
Minimum of 10 Paid Holidays and Wellness Days per year
Complimentary or discounted sports and concert tickets
Other League & partner discounts
Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
An inclusive culture which values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry
Potential for flexible scheduling and telework opportunities
Free access to on-site Volta EV charging stations on non-event days

This position is not eligible for U.S. work authorization sponsorship.

Summary:
Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:
T

- Team success is more important than individual success
E

- Exceptional experience is non-negotiable in everything we do
A

- Appreciate others for their diversity and opinions
M

- More risk leads to more rewards and expands our comfort zones

T

- Trust that all teammates have the best intentions

E

- Empower all teammates to make informed decisions

A

- Always say what you really mean and do what you say

L

- Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging
Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Job Questions:
Do you now, or will you in the future require sponsorship for U.S. work authorization?
If you are not currently located in the San Jose area, would you consider relocating?
Do you have 15+ years of professional experience working in B2C marketing, with 5+ years leading high-performing marketing team; experience at a sports team or league?
Do you have a Bachelor's degree or equivalent professional experience?