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Broadcast Support Engineer PGA

NEP Group, Ponte Vedra Beach, FL, United States


Broadcast Support Engineer

You might not know our name, but you've probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We've supported some of the world's most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 40 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.
Position Summary:

As a Broadcast Support Engineer, you will design, install, maintain, and operate broadcast systems at PGA Tour Studios. You will ensure the reliability and quality of audio/video transmission, troubleshoot technical issues, and support system deployments. This role also collaborates closely with production and engineering teams to optimize workflows and implement new broadcast technologies. This position is based in Ponte Vedra, Florida.
Facility Overview:

PGA Tour Studios is a state-of-the-art broadcast facility supporting live and recorded golf content for global distribution. The facility includes advanced studios, control rooms, production offices, commentary booths, and remote broadcast capabilities for on-location tournament coverage.
Key Responsibilities:

Provide technical support and resolve system issues while meeting SLA targets
Design, deploy, and maintain broadcast and software systems
Install and commission broadcast equipment
Monitor system performance and production environments
Develop automation scripts and support disaster recovery processes
Create training documentation and train engineering staff
Ensure reliability and resilience of broadcast systems, including redundancy and failover strategies
Lead or contribute to technical projects and deployments
Key Skills, Experience and Qualifications Required for Role:

5+ years of experience as a Broadcast Engineer or similar role
Strong knowledge of broadcast systems, signal flow, and transmission technologies
Experience with broadcast control systems (e.g., Magnum, VSM, Orbit, Cerebrum) preferred
Working knowledge of IP-based video transport (e.g., SMPTE-2110, PTP timing, multicast in broadcast environments)
Experience with virtualized or software-based systems in broadcast or media environments
Scripting or programming experience (Golang, Python, JavaScript, Bash) is a plus
Strong troubleshooting, communication, and time management skills
Associate or technical degree in Computer Science, Electronics, or equivalent experience
Experience with IP-based broadcast environments preferred