Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. Our culture is rooted in people, not numbers, fostering memorable experiences for both our team members and guests. We are seeking a hospitality leader who excels at collaboration, strong communication, and the ability to serve others.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Director of Sales.
Responsibilities
- Develop sales goals and strategies aligned with brand and business strategy.
- Supervise, coach, and manage the on‑property sales and events team, ensuring each associate meets individual budgets and goals.
- Execute the sales strategy, achieving booking goals for self and staff.
- Coach leaders of revenue‑generating departments to set aggressive performance goals.
- Develop and maintain strategic account plans for key demand generators.
- Focus on proactive and reactive selling with both individual and group targets.
- Collaborate with Regional Marketing Communications to determine marketing activities.
- Analyze market and economic trends to adjust sales strategy as needed.
- Forge strong partnerships with local organizations to increase brand awareness.
- Review competitive shopping reports and monitor the hotel's market position.
- Research competitor strategies to grow occupancy, RevPAR, and market share.
- Provide input in sales strategy meetings and develop innovative marketing ideas.
- Serve as the primary sales contact for the General Manager, leadership team, regional sales leaders and guests.
- Act as the authority on sales contracts and processes.
- Develop community and public relations initiatives through trade shows and events.
- Participate in sales calls to acquire new business and close deals.
- Coordinate public relations activities to support overall communication strategy.
- Support crisis communications in coordination with HR, engineering, and loss prevention.
- Ensure compliance with local, state, federal, and union regulations.
- Implement customer service and brand standards, and support operational aspects of booked business.
- Provide exemplary customer service to drive satisfaction and loyalty.
- Perform other duties as assigned to meet business needs.
Benefits
- Competitive Salary
- Health, Dental, Vision, Life Insurance, and other supplemental options
- 401(k) with employer MATCH
- Paid PTO
- Uniforms provided for most positions
- Team Member Hotel Discount Program
Job Knowledge, Skills, and Abilities
- Excellent written and verbal communication and interpersonal skills
- Strong analytical skills related to hotel revenue impact
- Highly responsible, reliable, and ethical
- Well organized and detail‑oriented
- Strong understanding of revenue management principles
- Ability to multi‑task
- Proficiency in Microsoft Office
- Previous experience as a Director of Sales (preferred in hospitality)
- Ability to travel as needed
- Valid driver’s license required for client meetings
Physical Demands
- Requires long periods of sitting, repetitive hand use, computer work, and use of office equipment including telephone.
- May require occasional lifting of up to 10, 25, or 50 pounds; daily lifting of up to 10 pounds.
- Must see and hear clearly; operate in mentally and physically stressful situations.
Qualifications
- High school diploma required; college education preferred.
- Prior experience as a Sales Manager or Supervisor in the hotel industry.
- Strong leadership and motivational skills.
EEO Employer
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