Overview
Description of Trinity Property Consultants and the role.
This position is a Multi-Site Leasing Consultant responsible for face-to-face interactions at multiple properties, driving leasing goals and providing exceptional customer service for prospective and current residents. Opportunities for career growth in multifamily property management while helping shape welcoming, thriving communities.
The Opportunity
As a
Multi-Site Leasing Consultant , you will be the face of two or more properties, delivering a seamless experience for residents and visitors. Compensation ranges from
$18 to $22 per hour , based on experience, with opportunities for commissions and bonuses. Schedule: Monday through Friday, 8:30 am to 5:30 pm, with some weekends as needed. The position supports three communities all located in Houston.
What You’ll Own
Leasing & Sales: Show, lease, and welcome prospective residents to the properties.
Assist in completing market surveys and execute marketing strategies to maintain strong occupancy.
Process rental applications accurately and efficiently.
Guide residents through move-in, ensuring a smooth experience.
Resident Experience & Service
Provide superior customer service, responding promptly and professionally to resident inquiries or concerns.
Process maintenance requests and work with the team to ensure timely resolution.
Maintain resident files with completeness and accuracy.
Operational & Administrative Performance
Maintain daily updates of unit availability and community calendars.
Perform regular inspections to ensure all units meet Trinity’s move-in ready standards.
Support property management with administrative duties, phone support, and other tasks as needed.
Conduct move-out inspections and assist with property turnover procedures.
Handle resident collections in accordance with Trinity’s standards.
What You Bring
Customer Focus: Passion for providing a high-quality, personalized experience for residents.
Sales Drive: Consistently achieve leasing objectives while upholding the highest standards of professionalism.
Organization & Efficiency: Ability to manage multiple tasks, prioritize wisely, and maintain accurate records.
Communication: Strong verbal and written communication skills to interact effectively with residents, prospects, and the team.
Problem Solving: Able to handle high-stress situations and resolve conflicts constructively.
Qualifications
Experience: At least 1 year in a customer service or sales role; multifamily leasing experience preferred.
Education: High school diploma or equivalent required; additional education or certifications are a plus (e.g., knowledge of Fair Housing laws and regulations).
Tech Proficiency: Intermediate skills in MS Office (Word, Excel, Outlook). Experience with Yardi, Entrata, EliseAI, Celeri and social media is a bonus.
Requirements
Availability & Travel
This position will require availability for nights, weekends, and holidays as needed. Active participation in team functions and regional or company activities is expected.
Physical Demands
This position necessitates regular periods of sitting, standing, walking, as well as use of hands and arms. Occasional climbing may be required. Extended use of computers or telephones is also necessary. The role may require lifting up to 25 pounds independently, and occasionally up to 50 pounds with assistance. The ability to respond promptly to both visual and auditory alarms is essential. Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat, hail, wind, and sleet.
Benefits & Perks
Medical, Dental & Vision: company-paid individual plan; premiums for dependents available at additional cost.
Retirement Plans (401K): Company matches up to 2% of salary.
Life & Disability Insurance: Up to $25,000 in life insurance and AD&D; short and long-term disability when enrolled in a medical plan.
Time Off: 11 paid holidays, 2–4 weeks of vacation (based on tenure), and paid sick time.
Referral Bonuses: $1,000 referral bonuses for eligible hires.
Volunteer Time Off: Up to 16 hours annually (8 hours for personal volunteer activities, 8 for company-sponsored events).
Perks: Professional development, tuition reimbursement, employee discounts, and more.
Belonging & Compliance
Trinity Property Consultants is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability or other protected classes.
Ready to Join Us?
Explore what it’s like to grow your career with a company that values people as much as performance. Learn more and apply today.
Note: This job description includes the core Leasing Consultant responsibilities of Trinity Property Consultants. Duties are subject to change based on company discretion. Trinity Property Consultants is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Reasonable accommodations may be provided upon request.
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Multi-Site Leasing Consultant - Arrive River Oaks
Trinity Property Consultants, Houston, TX, USA
Pay: $18-$22/hr
Job type: Full Time