Job Description
- Lead complex audit issues for digital payments product(s) (e.g. Zelle, Bill Pay, Wires, etc.)
- Lead cross‑product analyses for digital payments products, including leading control and metric analyses across digital payments products to identify opportunities for consistency
- Drive metric and control changes with product team(s)
- Proactively identify emerging risks and process opportunities across digital payments product(s)
- Execute monthly metrics for digital payments product(s) to be able to identify opportunities for improved controls across all platforms
Responsibilities
- Contributes to the development of digital strategies and process transformations to deliver industry leading solutions with impactful business results
- Manages a large program or a portfolio of projects overseeing timeline, budgets, and resource allocation
- Promotes governance, risk management, and analytics best practices to drive roadmap and prioritization at the portfolio level
- Supports a program or portfolio business case, funding, progress status, promotion, and advocacy across the bank
- Crafts powerful narratives and storytelling to drive awareness and rally support amongst executives across the bank
- Builds alliances, negotiates, and influences stakeholders across multiple levels and functions within the bank to drive outcomes
- Demonstrates critical thinking and leverages findings and data to make informed decisions across digital delivery, prioritization, negotiation, hiring, and staffing activities
Required Qualifications
- 4 years of experience with audit, audit issues, risk, operations, business controls, or related field
- Ability to quickly analyze large, complex, data sets and pinpoint potential process weaknesses and risks
- Ability to design solutions to address complex problems and mitigate risk
- Detail oriented with strong focus on governance and documentation
- Ability to juggle multiple competing priorities and deliver high quality outcomes on short timelines
- Strong judgement and confidence to surface concerns
- Confidence in asking probing questions and suggesting solutions
Skills
- Business Acumen
- Decision Making
- Product Design and Development
- Product Management
- Program Management
- Executive Presence
- Oral Communications
- Presentation Skills
- Prioritization
- Written Communications
- Business Case Review
- Hiring and Onboarding
- Negotiation
- Strategic Thinking
- Talent Development
Location & Schedule
Shift: 1st shift (United States of America)
Hours Per Week: 40
Pay & Benefits
Pay range: $123,800.00 - $191,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible: This role is eligible to participate in the annual discretionary plan. The annual discretionary award is based on overall individual performance results and behaviors, the performance and contributions of their line of business and/or group, and the overall success of the Company.
Benefits: This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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