Program Coordinator

Primary Duties & Essential Functions

Monitors, maintains and utilizes sound working knowledge of all program standards (OPWDD, CSE and HIPPA).

Supervise, hire, onboard, mentor, coach and terminate house managers to ensure a safe and successful environment for program individuals.

Ensures the implementation of OPWDD Core Competencies; evaluates staff on an ongoing basis to ensure Direct Support Professionals display the OPWDD Core Competencies.

Works collaboratively with the House Manager to maintain adequate staffing levels in each assigned program.

Oversees program budget and ensures compliance.

Oversees and audits individuals’ funds to ensure regulatory compliance.

Attends and participates in treatment teams and individual annual meetings.

Completes on‑going compliance inspections of assigned programs and corrects violations.

Ensures direct care staff understand and implement the staff action plans and behavior support plans for all individuals.

Maintains a safe environment by upholding agency policies.

Participates in the treatment team, clinical management meetings, and other committees as assigned.

Facilitates meetings as delegated.

Manages in accordance with applicable laws, regulations, union contracts, agency policies, etc.

Attends elective internal and external training for professional development.

Checks email daily and communicates appropriate information to staff.

Ensures individual medical needs are met.

Ensures living environment is safe and sanitary.

Ensures program has adequate supplies to care for individuals.

Participates in Community Services Executive on‑call rotation as assigned.

Assists with maintaining individuals’ benefits as assigned.

Provides leadership, motivation and encourages practices that model the agency’s philosophy and vision of care.

Delivers and creates a safe, therapeutic environment of care to all individuals and their families served.

Displays knowledge of community‑based resources throughout the Capital Region.

Other duties and responsibilities as assigned by supervisor or designee.

Required Education, Knowledge and Skills

High school diploma/GED required; associate degree preferred; will substitute degree requirement for previous supervisory experience in related field.

1 year supervisory experience.

3 years’ experience in the human services field.

Valid New York State driver’s license with a clean driving record.

Ability to perform therapeutic holds based on approved interventions.

High level of communication skills required.

Promotes and supports cultural diversity and competence and is strength‑based.

Abilities and Working Conditions

Must be available to work a 40‑hour work week with flexibility.

Must have a valid NYS driver’s license.

Must be able to lift and carry up to 25 pounds.

Willingness to respond to the needs of a culturally diverse population.

Occasional travel to all residences.

Ability to adapt positively to changing priorities in a fast‑paced environment.

Displays a positive, professional and proactive attitude to accomplish quality work in line with the agency’s mission.

Seeks opinions and alternative viewpoints in decision‑making, respects the expertise and experience of others.

Exhibits professional, courteous demeanor with internal and external constituents.

Vanderheyden is committed to the Sanctuary Model – a blueprint for clinical and organizational change that promotes safety and recovery through the creation of a trauma‑informed community. The Sanctuary Model focuses not only on people who seek services, but also on those who provide them.

Vanderheyden Inc., as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of gender, race or ethnicity, color, national origin, religion, age, disability, military or marital status, sexual orientation, gender identity or expression, prior arrest or conviction record or any other category protected by applicable federal, state or local laws.

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