Public Relations Account Manager

Location and Hybrid Schedule

Boston or Newburyport, MA; Providence, RI; Rochester, NY; Dallas, TX; Denver, CO. Hybrid: In office Monday-Thursday.
About Matter

Matter is an independent and thriving brand elevation agency unifying PR, social media, creative services, search marketing and digital marketing. From fast growth startups to established brands, we work with clients across diverse industries, including technology, consumer and professional services. We immerse ourselves in our clients’ worlds so that we can develop and execute strategic, content-rich campaigns that inspire action and build value through measurable results.
We focus on building and nurturing an inclusive, team-oriented, creative environment, prioritizing diversity, equity and inclusion. We are a proud Top Place to Work and Top Agency in the US and value the unique stories of every employee.
Account Manager – Responsibilities

Role: Creative, results-focused Account Manager who will take a lead role in managing client PR programs through traditional and social media channels.
Develop and execute a range of proactive PR and social media strategies for assigned clients, identifying opportunities to build clients’ visibility in media outlets.
Develop and implement public relation activities including new product introductions, product reviews, analyst relations, awards and speaker’ bureau opportunities.
Become an expert on clients’ business and competitive landscape; provide strategic recommendations and creative ideas, proactively identifying and addressing clients’ needs.
Ensure the account team effectively executes on the client’s program, meets deliverables and delivers excellent client service.
Build strong senior client relationships, identify and troubleshoot issues, ensuring overall program success.
Manage account teams in execution of all programs, assume accountability for meeting deliverables; mentor and coach team members, supporting their professional development.
Manage budget and allocation of staff resources.
New Business and Account Growth

Identify opportunities to upsell and grow the account; bring in new business through network, experience and meeting established revenue goals.
Create new business pitch decks with strategic, creative thinking; contribute to RFPs and play a key role in new business meetings and messaging/positioning sessions.
Qualifications

5+ years’ experience in public relations in an agency setting.
Preferred experience with B2B tech and cybersecurity.
Demonstrated ability to successfully manage multiple clients and multiple junior team members.
Ability to conceive and oversee implementation of overall communication programs, targeted product launches, announcements, strategies, message development and corporate positioning.
Track record of leading successful, measurable PR and social media programs for multiple clients.
Desire to work in fast-moving, dynamic, team-oriented environment managing multiple clients simultaneously.
Creative, results-oriented approach to all work produced.
Strong writing skills with experience creating messaging/positioning, press releases, blog posts, byline articles, etc.
Exceptional presentation and communication skills (verbal and written).
Bachelor’s degree or equivalent relevant business experience.
Benefits

Exceptional company culture, monthly fun events, happy hours, and surprise rewards.
Comprehensive time-off plan including PTO, sick time, yearly winter break, birthdays off, short Fridays every week, and other out-of-office time.
Competitive salaries, with room for long-term growth and development.
Top-notch health, dental, and vision plans.
Extensive diversity, equity and inclusion programs, employee resource groups, and related initiatives.
Paid volunteer time through Helping Hands program.
Matter Wellness program featuring extracurricular activities and interoffice competitions.
Employee referral program providing a cash bonus for each referral hired.
401(k) program, pet insurance, FSA and dependent care plans, paid parental leave and other benefits.
Compensation

The salary ranges from $85,000 to $95,000 based on experience.
EEO Statement

Matter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Matter also participates in the E-Verify program.

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