Specialty Account Manager IgG4 , Buffalo, NY

## **Career Category**Sales## ## **Job Description**Specialty Account Manager, IgG4-RD

**Live

What you will do

Let’s do this**.Let’s change the world. In this vital role you will be responsible for representing Amgen products to physicians and healthcare professionals, establishing product sales, and performing total territory account management. This includes providing disease information and education to medical professionals and all external customers involved in the care of patients.

• Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines

• Implement goals of the marketing plan through execution of strategic account business plan.

• Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary.

• Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps

• Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems

• Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas.

• Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge.

• Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals who treat Immunoglobulin-Related Disease (IgG4-RD) patients.

• Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting.**Join Amgen’s Mission of Serving Patients**At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.**Specialty Account Manager - Rare Disease****Live****What you will do**Let’s do this. Let’s change the world. In this vital role you will be responsible for representing UPLIZNA to physicians and health care professionals, establishing product sales, and performing total territory account management.The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.* Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.* Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.* Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.* Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.* Consistently meets or exceeds corporate sales goals.* Communicates territory activity in an accurate and timely manner as directed by management.* Drive product demand among targets through education on disease state and product information.* Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.* Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.* Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals,* Coordinate between accounts and relevant Amgen field teams to support full range of account needs,* Educate healthcare professionals and office staff on site of care options.* Attends medical congresses and society meetings as needed.* Manages efforts within assigned promotional and operational budget.* Maximizes use of approved resources to achieve territory and account level goals* Successfully completes all Company training classes.* Completes administrative duties in an accurate and timely fashion.* Functions as a contributing member of a high-performance team.* Perform such other tasks and responsibilities as requested by the Company.**Win****What we expect of you**We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.**Basic Qualifications (Account Manager – Level 4)**Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

OR

Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

OR

High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience**Basic Qualifications (Specialty Account Manager – Level 5)**Doctorate degree & 2 years of collective account management experience, sales, & commercial experienceORMaster’s degree & 6 years of collective account management experience, sales, & commercial experienceORBachelor’s degree & 8 years of collective account management experience, sales, & commercial experienceORAssociate degree & 10 years of collective account management experience, sales, & commercial experiencePreferred Qualifications:

• 7+ experience in biotech, specialty pharmaceutical, or rare disease sales.

• 3+ years of experience in one or more of the following:

• ----Rare disease/orphan drug experience; ultra-orphan preferred; Rare disease launch experience strongly preferred

• ---Immunology / Rheumatology experience preferred

• At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services.

• Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity.

• Market development / deep profiling in rare, unmet spaces experience preferred.

• Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis.

• Documented track record of delivering consistent, exceptional levels of performance.

• Proven ability to work independently in a fast-paced, highly challenging work
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