Account Manager, Premium Service

Account Manager – Premium Services
Player 15 Group – the sports & entertainment company behind the

Phoenix Suns (NBA) ,

Phoenix Mercury (WNBA) ,

Valley Suns (G League) , and

Mortgage Matchup Center

– is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community.

Our culture is anchored in purpose‑driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.

Job Description
The Account Manager – Premium Service will be responsible for engaging top businesses in the Phoenix area to service our most premium club spaces and sell suite rental & group opportunities. The primary focus will be engaging current clients to optimize experience, renew their premium book of business and driving new business via referrals, cross‑sells and face‑to‑face meetings, with the ability to sell the full menu.

What You Will Do

Build relationships with premium clientele, set appointments, drive renewal presentations in a face‑to‑face format and close sales.

Conduct out‑of‑office sales meetings throughout the Phoenix area and host appointments in our arena.

Entertain, cultivate, and improve relationships with clients and prospects through creative means including networking events, speaking engagements, one‑on‑one dinners/lunches, prospect sampling at games, seat visits at games and outside meetings.

Work non‑traditional hours, weekends, and game days.

Maintain activity levels (outbound touchpoints and appointments) and meet closed sales goals.

Demonstrate an optimistic team‑first demeanor and a competitive drive to be the best.

Show both personal and professional interpersonal skills to conduct face‑to‑face presentations.

Maintain regular and reliable attendance.

Qualifications

Ability to work in a team‑oriented environment and influence and connect with C‑Level executives.

Professional verbal and written communication skills.

Proficient in Microsoft Office (Word, Excel, PowerPoint).

Experience with Microsoft CRM Dynamics and/or Ticketmaster Archtics is a plus.

Strong work ethic and desire to build a career in professional sports.

Experience & Education Requirements

High school diploma or GED.

Bachelor's degree or equivalent experience.

Minimum of 3 years sports ticket sales & service‑related experience with a focus on B2B. Experience within B2B service specifically is a plus.

What You Can Expect
The work environment characteristics described here are representative of those that must be met by the Account Manager – Premium Service to optimally perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to transit throughout the arena for long periods of time.

Position works mainly indoors, removed from extreme weather; occasional exposure to weather.

Sedentary work – exerting up to 10 pounds of force occasionally.

Must be able to carry on a conversation both on the phone and in person.

Ability to read, write & speak in English.

Benefits

Medical, Dental and Vision coverage.

Life and Disability options.

Vacation, sick and holiday leave programs.

Perks

Discounts at Fanatics Team Shop.

Tickets available for Phoenix Suns and Phoenix Mercury games.

Visit our Culture page to learn more about our culture and work environment.

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For questions about this career opportunity, please contact the People & Culture Recruiting team at recruiting@suns.com.

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