Account Executive

We're building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

Position Summary
Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. ACA, mid‑size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives.

Fundamental Components

Accountable for building and maintaining strong relationships with a locally‑aligned book of business to ensure case renewal and retention. Responsibilities include delivering renewals, cross‑sales, up‑sales, and growing sales.

Determine concerns/barriers for retention of customers; identify top concerns and review mitigation strategy with leadership. Discuss and present solutions and partners with internal partners to enhance customer experience.

Collaborates with account team members and functional support areas on more complex product or service issues to ensure client's needs are met.

Offers creative product and service solutions to address client's evolving needs.

On an ongoing basis, monitors client's product lines and services to ensure customer satisfaction.

Responsible for the financial performance for assigned portfolio including

negotiations with Plan Sponsor and Producer in their book.

Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services.

Required to communicate with internal and external parties telephonically and/or in person. May require travel to offsite locations for in‑person meetings.

Experience

3‑5 years of relevant industry experience

Multi‑functional experience, e.g., underwriting, actuary, underwriting, network

Experience making formal presentations

Education

Bachelor's degree in business or related field

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range
The typical pay range for this role is:
$46,988.00 - $121,543.00

Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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