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Managing Director
New York, NY, US
6 days ago Requisition ID: 3982
Salary Range: $150,000.00 To $175,000.00 Annually
About AKAM
AKAM is a leading property management firm serving some of the most prestigious residential condominiums and cooperatives in New York City. Known for our high-touch service and dedication to excellence, we foster an environment of integrity, collaboration, and growth.
Position Summary
AKAM is seeking a dynamic and experienced Managing Director to lead a team of Property Managers while directly managing a select portfolio of residential condominium and cooperative properties. This is a player/coach role—ideal for a hands‑on leader who thrives in both operations and talent development. The Managing Director will be instrumental in delivering top‑tier service to clients, ensuring operational excellence across their team’s portfolios, and cultivating a culture of performance and accountability.
Position Overview
The Managing Director is responsible for the comprehensive daily management of a portfolio of cooperative and condominium properties. This includes overseeing all operational, financial, and project management aspects of the buildings, while maintaining strong communication with Boards of Trustees/Directors, residents, and internal teams. In addition, this role provides leadership to the Management Division and plays a critical role in staff oversight and resident relations.
Property Management & Operations
- Manage a portfolio of cooperative and condominium high‑rise properties.
- Supervise day‑to‑day activities of engineering, maintenance, and building staff (union and non‑union), including third‑party contractors.
- Oversee repairs, apartment alterations, and capital improvements in compliance with local codes.
- Conduct formal site inspections per standard operating procedures.
- Handle emergency situations and provide effective crisis management.
- File and process insurance claims when emergencies occur.
Board & Resident Relations
- Maintain ongoing communication with Boards of Trustees/Directors/Managers and homeowners.
- Attend and lead monthly and annual board meetings, keeping discussions focused and on agenda.
- Prepare and distribute memos, notices, and correspondence to residents.
- Assist residents with billing, maintenance, and general inquiries via phone, email, or in‑person.
Financial & Strategic Management
- Accountable for all business, financial, and operational aspects of assigned properties.
- Prepare, implement, and adhere to strategic plans and approved budgets.
- Monitor building financials and reporting in coordination with the Assistant Management Division.
- Prepare monthly management reports summarizing building activities between board meetings.
- Oversee and coordinate capital improvement and construction projects.
- Read and interpret construction blueprints and specifications.
- Identify, plan, and negotiate with vendors to complete capital projects efficiently.
- Supervise the Management Division and provide leadership support across departments.
- Participate in the recruitment and hiring of new building service staff.
- Foster a high-performance, service-oriented culture within the management team.
Qualifications
- Bachelor’s degree in a business-related field preferred.
- Minimum of 5 years’ experience in NYC residential condominium and cooperative property management preferred.
- Strong knowledge of financial accounting, reporting, and budgeting in residential real estate.
- Hands‑on experience with capital improvement and construction projects.
- Ability to manage multiple projects and interpret technical documents and blueprints.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word).