Role Overview

Excellent communication, collaboration, and organizational skills. Experience writing technical step-by-step workflow-based scripts for video based training content. Experience writing content proposals based on data-driven decisions. Ability to balance multiple tasks for several projects at the same time, often on short timelines. Experience with style guides (experience writing globally and accessibly is a plus). Trustworthy; often information is confidential. Associate’s or Bachelor’s degree in a relevant field, or equivalent experience required.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Writing/Editing, Administrative, and Quality Assurance

Industries

Appliances, Electrical, and Electronics Manufacturing; Computers and Electronics Manufacturing; Electrical Equipment Manufacturing

Referrals increase your chances of interviewing at Infotree Global Solutions by 2x.

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Title: Technical Writer

Location: CHARLOTTE, NC (Hybrid)

Duration: 12 months

PROJECT SUMMERY

Contract will be part of Desktop procedure team to assist with writing desktop procedure materials. Currently experiencing a backlog in assignments while full-time team members work on other projects.

Duties

Writing procedures for Microsoft products

Work with SMEs to gather information

Update drafts and send completed drafts to publishing teams

Stay up to date with volume outflow which can range from 20 – 50 procedures per month

TOP SKILLS

2+ years of experience in desktop level procedure writing (preferably in financial environment)

Experience and knowledge with Microsoft products (specifically Word & Excel)

User level Jira experience

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

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Location: San Jose, CA

Duration: 12+ Months

Client: Medical Device Company

Job Category: Engineering

Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)

No H1B’s

Remote for now and when the office resumes after COVID guidelines, it will be onsite. Must be local

3 Must haves on the resume: Technical Writing, Medical Device Product Labeling, Project Coordination

The Technical Writer is responsible for developing, revising and implementing new and revised technical documentation primarily for BD products. This associate will act as the liaison between Labeling Design and User Information Development, R&D, Marketing, Quality, Medical, Regulatory and plant production teams, and will lead or participate in special projects on behalf of the Labeling Design and Development group.

Responsibilities:

· Develops, revises, and reviews product package inserts and user's manuals to ensure compliance/conformity with existing Corporate, Regulatory and Global (ISO, PAL, etc.) guidelines.

· Works with internal teams (R&D, Marketing, Quality, Medical, Regulatory, and Plant production teams) to obtain an in-depth understanding of the product and the documentation requirements.

Writes and/or prepares technical software documentation.

· Studies and reviews manufacturers' data, drawings, parts lists, and prototypes to delineate technology, operating procedures, and specific logistics of operation.

· Collaborates the development or revision of product documentation/digital content to determine specifications for: type style, font size, clarity and conformity of wording, formatting, topic-based order, and printing deliverables.

· Works with Label Control, Incoming Inspection, Operations, and Quality to resolve issues regarding technical documentation and to develop procedures geared toward minimizing and eliminating recalls related to technical information.

· Creates and maintains multiple information architecture outputs.

· Analyses existing and potential content, focusing on reuse and single-sourcing opportunities.

· Develops and reviews vendor specifications for technical documentation, and develops and maintains graphic standards for manuals and digital content.

· Participates in the GPDS product development process.

· Communicates effectively with all levels of management, business units (Corporate and International), and possesses a high degree of flexibility/selectivity in prioritizing business unit and plant projects to meet established goals.

· Keeps abreast of the basic requirements for compliance in own area of work and complies with those requirements; participates as required in training on regulatory issues affecting own area of work; brings regulatory compliance questions/issues to the attention of management.

Qualifications

• Bachelor's degree in English or related field with a minimum of five years of experience in technical writing and a minimum of two years of experience managing digital content projects; or equivalent combination of related education and experience.

• Ability to lead and participate in group projects, act as a team leader, develop project timelines, communicate effectively, and implement projects.

• Ability to handle multiple projects with excellent follow-up skills.

• Detail-oriented and have the ability to work under deadline pressure; must be able to deal with unresolved situations, frequent changes, delays, or unexpected events.

• Ability to perform spreadsheet and database maintenance for reporting the status of projects to management.

• Strong interpersonal and oral communication skills.

• Demonstrated proficiency in technical writing and editing for print and digital content.

• Functional knowledge of Microsoft Office Suite (MS Word, MS Excel).

• Demonstrated proficiency in DTP software applications (Adobe InDesign, Adobe FrameMaker, Adobe Illustrator).

• Knowledge of digital content software applications such as MadCap Flare or RoboHelp is required.

• Able to travel domestically and internationally up to 10%.
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Tech Writer

Remote

12+ month contract

We are seeking a Technical Writer (Contractor) to support our engineering teams by developing high-quality technical documentation, playbooks, and internal knowledge resources. The ideal candidate will work closely with engineers, architects, and program managers to translate complex technical concepts into clear, concise, and user-friendly documentation.

This role is critical in ensuring that our cloud platform, best practices, and technical processes are well-documented, enabling operational efficiency and knowledge sharing across teams.

Key Responsibilities:
Create, edit, and maintain technical documentation, including architectural guides, implementation playbooks, SOPs, FAQs, and troubleshooting guides.
Collaborate with engineers, architects, and product managers to gather technical information and ensure accuracy.
Document AWS cloud solutions, cost optimization strategies, infrastructure automation, and platform services used by Experian's engineering teams.
Develop user-friendly API documentation, configuration guides, and onboarding materials for internal tools and platforms.
Organize and structure documentation to improve accessibility, including wiki sites (e.g., Confluence), GitHub repositories, and internal portals.
Standardize technical writing templates, style guides, and best practices for documentation across teams.
Support knowledge transition efforts for platform revamps, migrations, and new system implementations.
Work with cross-functional teams to ensure alignment between documentation and actual system behavior.
Required Qualifications:

3+ years of experience in technical writing, preferably in a cloud-based or software development environment.
Strong understanding of file transfer protocols, migration from Mainframe/On-prem to Cloud, cloud technologies (AWS preferred), DevOps concepts, and software development processes.
Experience working with engineering teams to document APIs, infrastructure, and technical workflows.
Proficiency with documentation tools such as Confluence, Markdown, GitHub Wiki, and Microsoft Word.
Ability to write clear, structured, and concise documentation for both technical and non-technical audiences.
Experience with diagramming tools (e.g., Lucidchart, Visio, draw.io) to create architecture and process flow diagrams.
Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
Preferred Qualifications:

Experience documenting AWS cost optimization best practices or cloud governance processes.
Familiarity with Terraform, Kubernetes, or other infrastructure-as-code tools is a plus.
Understanding of security, compliance, and operational best practices for cloud environments.
Prior experience working in a fast-paced enterprise environment with cross-functional teams.
Why Join Us?

Opportunity to work on cutting-edge cloud and platform engineering initiatives.
Exposure to AWS best practices and platform modernization efforts.
Collaborate with highly skilled engineers and technical leaders driving Experian's cloud transformation.

If you are a skilled technical writer passionate about documenting complex technical solutions and making knowledge accessible, we'd love to hear from you!

Required Skills : Technical Writing Cloud (AWS) Software Development mainframe/on-prem to cloud API Documentation IAC (terraform, kubernetes)

Basic Qualification :

Additional Skills :

Why Join Us? FULLY Remote Opportunity to work on cutting-edge cloud and platform engineering initiatives. Exposure to AWS best practices and platform modernization efforts. Collaborate with highly skilled engineers and technical leaders driving Experian's cloud transformation.

Background Check : Yes

Drug Screen : Yes

Notes :
Selling points for candidate :Why Join Us? FULLY Remote Opportunity to work on cutting-edge cloud and platform engineering initiatives. Exposure to AWS best practices and platform modernization efforts. Collaborate with highly skilled engineers and technical leaders driving Experian's cloud transformation.
Project Verification Info :\"The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. MSA: Restricted Client Letter: Will Not Provide\"
Candidate must be your W2 Employee :No
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set :Yes
Type of project :
Master Job Title :
Branch Code :
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