Director/Sr Director - Strategy and Delivery (Oncology)
Updated: Yesterday
Location: USA-CA-Remote
Job ID:
Description
Syneos Health® is a fully‑integrated life sciences services organization that accelerates customer success by partnering with innovators throughout drug development and commercialization. In this role, you will provide strategic oversight and delivery leadership across oncology clinical research projects while supporting business development and client relationships.
Job Responsibilities
- Provide oversight for all assigned projects to ensure study launch, conduct, and closeout meet contractual agreements, quality standards, SOPs, GCPs, and ICH guidelines.
- Forecast, prioritize, and direct staff to achieve on‑time sponsor deliverables with quality and within the contracted scope and customer expectations.
- Collaborate with Therapeutic Strategy and Innovation teams to provide operational input for proposal development and pricing.
- Lead the preparation and facilitation of bid defense meetings in collaboration with Therapeutic Strategy, Innovation, and Business Development teams.
- Oversee financial aspects of assigned projects, including executed contracts, CNFs, change orders, forecasting, invoicing, and budget management.
- Mentor Project Management staff in leadership skills, customer management, project management, trusted process compliance, and specific project tasks.
- Troubleshoot and resolve project‑related difficulties, manage escalations, facilitate team communication, and act as a liaison between functional areas to address operational issues.
- Maintain knowledge of evolving therapeutic area trends, competitive landscape, and drug development trends.
- Support teams in risk assessment and mitigation to ensure patient safety, data integrity, and quality project delivery.
- Participate in corporate initiatives and represent Project Management in regional or business activities.
- Participate in the project risk review meeting process.
- Promote optimized application of project management disciplines in a fast‑paced, high‑tech environment.
- Share lessons learned and best practices across programs, building relationships with key stakeholders cross‑functionally.
- Support change management, including adjustments for emerging business or technical opportunities and challenges.
- Maintain senior management‑level relationships with customers through routine meetings, governance sessions, and other forums.
- Act as the senior operational leader and key point of contact for assigned clients, building and sustaining long‑term partnerships.
- Understand client needs and proactively implement tailored solutions that add value.
- Establish and maintain governance structures for client relationships, ensuring effective communication and collaboration.
- Drive client satisfaction by ensuring smooth operational delivery and minimal escalation needs.
- Present Syneos Health capabilities and updates during client governance meetings, enhancing the organization’s value proposition.
- Lead proposal development for new opportunities, collaborating with cross‑functional teams to deliver high‑quality, competitive submissions.
- Contribute to winning new business by providing strategic insights and operational expertise during bid defense meetings.
- Own overall strategy and execution for project delivery across a portfolio of clinical research studies.
- Conduct monthly risk reviews, quarterly financial assessments, and regular delivery checkpoint meetings to ensure project health.
- Drive data‑driven decision‑making using dashboards and analytics to identify risks and develop mitigation strategies.
- Ensure compliance with project timelines, budgets, and quality standards.
- Mentor project leaders in risk management, forecasting, and operational excellence.
- Maintain accountability for the financial health of assigned projects, ensuring accurate monthly forecasts and effective scope management.
- Partner with finance and operational teams to manage resource allocation, budget adherence, and profitability.
- Negotiate change orders and manage out‑of‑scope activities to protect organizational interests.
- Align financial strategies with operational execution.
- Foster a culture of cross‑functional collaboration and high performance within project teams.
- Mentor and develop project leaders, empowering them to make data‑driven decisions and resolve issues independently.
- Provide clear, constructive feedback to drive continuous improvement.
- Support resource onboarding, training, and professional development.
- Partner with line managers to optimize staff performance and engagement.
- Lead by example in delivering compliant and high‑quality projects.
- Collaborate with stakeholders to resolve quality issues and implement corrective actions.
- Engage in corporate and departmental initiatives to improve project delivery and organizational efficiency.
- Provide insights and recommendations to align GPM interests with broader organizational goals.
- Champion change management efforts, including system and process migrations.
Outcomes
- Increased client retention and satisfaction rates.
- Growth in repeat business and successful conversion of new opportunities.
- Reduced client escalations and positive client feedback.
- On‑time, within‑budget, and high‑quality delivery of clinical studies.
- Improved risk management and mitigation strategies.
- Enhanced data‑insight decision‑making and project optimization.
- Improved gross margins and profitability across the project portfolio.
- Accurate and timely financial forecasts within an 8% variance.
- Effective management of scope changes with minimal financial exposure.
- Increased team engagement and retention rates.
- High levels of internal mobility and professional development.
- Compliance with 100% of core milestones.
- Timely resolution of QI and CAPA issues.
- Successful implementation of strategic initiatives.
- Improved project delivery processes and system adoption.
Benefits
- Company car or car allowance.
- Health benefits—including medical, dental, and vision.
- Company match 401(k).
- Eligibility to participate in Employee Stock Purchase Plan.
- Eligibility to earn commissions/bonus based on company and individual performance.
- Flexible paid time off (PTO) and sick time (eligibility may vary by state).
Salary Range
$134,400.00 – $255,400.00 (actual salary varies by qualifications, skills, and experience).
Equal Opportunity Employer
Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status. If you are an individual with a disability who requires reasonable accommodation to complete any part of your application process, please contact
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