Account Director

We’re looking for an experienced Account Director to lead client relationships and oversee the successful development and execution of large‑scale experiential marketing programs. This role will serve as a strategic partner to clients while guiding internal teams across Creative, Production, and Strategy to deliver impactful brand activations.

The ideal candidate is both strategic and hands‑on — someone who can manage complex programs, lead cross‑functional teams, and build strong client partnerships while navigating the fast‑paced nature of agency work.

What You’ll Do
Client Leadership

Serve as the primary day‑to‑day contact for key client relationships

Lead client meetings, presentations, and program updates

Manage client reporting, procurement processes, and ongoing communication

Identify opportunities for organic account growth and new business

Program Oversight

Oversee the planning and execution of large‑scale experiential programs and brand activations

Manage complex projects with budgets of $15M+

Lead internal kickoff meetings and align teams on scope, timelines, and deliverables

Ensure projects are delivered on time, on budget, and aligned with client goals

Programs may include elements such as:

20+ brand ambassadors

500+ attendee registration management

Talent sourcing and onsite management

Vendor coordination (catering, rentals, production partners)

Executive communications and onsite leadership

Content capture and post‑event reporting

Team Leadership

Manage and mentor Coordinators, Managers, and Senior Managers

Conduct regular team check‑ins, performance reviews, and career development planning

Foster strong collaboration across Creative, Production, Strategy, and Innovation teams

What We’re Looking For

8+ years of experience in experiential marketing, events, or agency account management

4+ years managing client relationships and leading large programs

Experience overseeing complex activations and large cross‑functional teams

Strong client management, communication, and presentation skills

Exceptional organizational and project management abilities

Experience managing and developing team members

Proficiency in Microsoft Office and Google Workspace

Additional requirements

Ability to travel up to 50% depending on program needs

Willingness to work evenings and weekends when required by event schedules

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