Job Title: AWM Operations Analyst - Client/Shareholder Services
Location: Chicago, IL (Onsite)
Duration: Contract 6 months, possibility of extension
Role Overview
We are seeking a detail-oriented Operations Analyst to join the Asset & Wealth Management (AWM) division, supporting Client/Shareholder Services, Onboarding, and Lifecycle Management. This role is ideal for professionals who thrive in a fast-paced, high-energy environment and are passionate about delivering exceptional client service while managing complex operational processes.
You will act as a key liaison across multiple business functions, ensuring seamless client onboarding, account maintenance, and lifecycle management across various client segments and distribution channels.
Key Responsibilities
Manage end-to-end client onboarding and lifecycle processes across sales territories and client types
Serve as a primary point of contact for Sales, Advisors, and internal stakeholders during onboarding and account maintenance
Perform KYC (Know Your Customer) and CIP (Customer Identification Program) checks
Conduct due diligence on third-party distributors and intermediaries
Collaborate cross-functionally with:
Sales
Portfolio Management
Product Management
Legal & Compliance
Support account maintenance, red flag reviews, dealer terminations, and reporting activities
Analyze and resolve operational issues with strong attention to detail
Ensure accurate documentation and compliance with internal policies and regulatory standards
Required Qualifications
Bachelor's Degree
0-3 years of experience in:
Financial services
Client servicing
Operations / onboarding roles
Strong understanding of:
Client onboarding processes
KYC / CIP requirements (preferred)
Excellent communication and stakeholder management skills
Strong analytical and problem-solving abilities
High attention to detail and ability to manage multiple priorities
Preferred Qualifications
Experience in Asset Management or Wealth Management operations
Knowledge of financial products such as:
Mutual Funds
Money Market Funds
SMAs (Separately Managed Accounts)
Alternative Investments
Proficiency in:
Microsoft Excel
PowerPoint
Word
Key Competencies
Client-centric mindset
Strong organizational skills
Ability to work in a fast-paced, high-volume environment
Proactive and self-driven approach
Effective cross-functional collaboration
Why Apply?
Opportunity to work with a leading global firm
Exposure to Asset & Wealth Management operations
High visibility role with cross-functional interaction
Strong learning environment for early-career professionals