Remote Customer Service Team Manager

AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment.
This opportunity is ideal for individuals with backgrounds in management, operations, or client service who want flexibility while continuing to grow their leadership careers.
In this role, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options while also supporting team performance and development.
What You’ll Do

Connect with individuals who have expressed interest in benefit programs

Schedule and conduct virtual consultations via Zoom

Guide clients through benefit options and support enrollment

Maintain accurate digital records and follow-ups

Recruit, mentor, and support team members

Set performance expectations and track progress

Lead team meetings, coaching sessions, and development calls

Promote a culture of accountability and growth

What We Offer

100% remote work environment

Flexible scheduling

Warm leads provided — no cold calling or prospecting

Weekly pay via direct deposit

Training and leadership development support

Performance bonuses and advancement opportunities

Collaborative, growth-focused team culture

Ideal Candidate

Experience in leadership, management, or client-facing roles

Strong communication and organizational skills

Comfortable working remotely and using digital tools

Motivated to lead, develop others, and drive results

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based computer with webcam

About AO Globe Life

For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the U.S. We offer a remote-first environment focused on service, leadership, and long-term career growth.
Apply Today

If you're ready to grow your leadership career in a flexible, remote environment, apply today to learn more.