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Vice President, Client Strategy and Success

Confidential, Baltimore, MD, United States



Vice President, Client Strategy and Success

About the Company

Fast-growing full-service advertising agency

Industry
Marketing and Advertising

Type
Privately Held

About the Role

The Company is in search of a Vice President of Client Strategy and Success to join their team. This senior leadership role is pivotal in driving the retention, growth, and profitability of the company's existing client portfolio. The successful candidate will be responsible for client strategy, growth, and retention, with a focus on maintaining senior-level client relationships, serving as a strategic advisor, and ensuring the delivery of the company's value proposition. Financial stewardship and governance are also key aspects of the role, including the disciplined application of pricing strategy and partnership with the finance team for accurate forecasting and reporting.

Applicants for the VP of Client Strategy and Success role at the company should have a Bachelor's degree (advanced degree preferred) and at least 15 years' of progressive agency experience, including senior leadership positions. The role requires a proven track record in driving client growth, retention, and profitability, as well as a strong understanding of agency financial models and pricing strategies. The ideal candidate will have exceptional communication, judgment, and leadership skills, and the ability to lead complex teams through influence and governance. Responsibilities also include leadership integration, capability building, and promoting cross-functional integration within the agency. The role is not focused on day-to-day project management but rather on strategic leadership and accountability.

Hiring Manager Title
Agency President

Travel Percent
Less than 10%

Functions

Strategy